411 LocalsReviews of 411locals.com

Response from 411 LocalsMay 19, 2022

Thomas - We apologize for the call from our sales team and the aggressiveness in which the calls were conducted. This was investigated and the team members have been reprimanded. Please let us know if you have any additional questions or concerns by emailing us at [email protected]

Response from 411 LocalsMay 16, 2022

Lascelles - We are very concerned to hear that you have been working with us for 7 years and you have been unhappy this entire time. The website changes were made on 05/13 (the same day you called in). You are probably seeing your browsers saved history. Kindly go into your history and clear you cache. Otherwise, on a computer when the website pulls up you can hit "F5" on your keyboard. Hopefully this helps and if you have any other questions we are always here for you.

Response from 411 LocalsMay 16, 2022

Grace - Thank you so much for letting us know that our customer service provided you excellent service. We are also happy to hear your rankings are improving. Here's to more success in our partnership!

Response from 411 LocalsMay 10, 2022

Parvreet - You paid a setup fee which is for us to create your marketing materials. The monthly fee starts 30 days after and this is the rate you agreed to pay monthly, without a contract, for us to maintain and optimize the marketing materials that were created for your business. With that being said phone calls will reach the maximum potential when placement on Google has been established which takes more than 2 months in a city with 500k population such as Surrey. We will contact you to discuss this further as we regret any misunderstanding that has occurred.

Response from 411 LocalsMay 9, 2022

Shawn - We are thrilled to hear that you are reaping the rewards by partnering with our company. Thank you so much for taking the time to let us know and cheers to even more success moving forward!

Response from 411 LocalsMay 6, 2022

Kenneth - We apologize if the cancellation process took longer than expected. We will take this constructive feedback and use it to improve our customer experience in this area. We wish you and your business nothing but the best in the future.

Response from 411 LocalsMay 2, 2022

Jeff - We apologize if their was a change in staffing that affected your partnership with us. Please email us at [email protected] so we can understand your side of things as this will help us to create an amicable resolution.

Response from 411 LocalsMay 2, 2022

Thank you Abel for the great feedback. We will continue to work hard for you and your business each and every day. That is what you deserve!