411 Locals411 Locals is an Internet Advertising Agency specializing in local search engine optimization (SEO), web design and online marketing solutions for small and medium-sized businesses throughout the United States. We are an official Certified Google Partn...
411 Locals (411locals.com) has 386 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Sales & Marketing · Las Vegas, Nevada
Excellent
Sales & Marketing · Las Vegas, Nevada
Excellent
Sales & Marketing · Las Vegas, Nevada
Excellent
Sales & Marketing · Las Vegas, Nevada
Excellent
386 approved reviews, newest moderated first
Shereen F.
Overall great service , very supportive even when I wanted to give up, offered me options that I can afford. Beautiful website , and updating information
Response from 411 LocalsApr 22, 2022
Sheeran - It is great to hear that we could create an amicable resolution around your hesitations. We really appreciate customers like you that take the time just to extend a courtesy of letting us know we are doing great things for their business.
James
I get calls regularly for my services at King James Tree Service, in Orange, Texas. I am tremendously pleased. Thanks a bundle, in Jesus's precious name. I will continue with your company; until He comes for me.
Response from 411 LocalsApr 22, 2022
James - We are very pleased to know that our efforts are paying off for your business. We look forward to working with you for many, many years to come.
Ronaldo O.
I have 15 years off experience off Hause clean
Response from 411 LocalsApr 7, 2022
Ronaldo - Congratulations and thank you for the great rating!
Michael Rowland N.
They stole money out my account multiple times. They ask the first time for 99.00 to build a site. Then later ask me for 350.00 I told them no because they said 99.00.and anyone knows that it is bad business to say one number then try to rob you with another. They spam call me with different prices I said no I'll take the 99.00 lost. Then I block them. Guess what they start TAKING random money out my account for 3 months sometimes 350.00 or 75.00 or 500.00. With no permission. Be careful giving these scammers your card details. And good reviews must be them because they 100% stole from me with no agreement. They responded to this post with all lies made up about a referral I don't Noone I my kind of business to refer this company is crooked look how many people they scam. Then makeup stuff they ask for 99. I block them so how can we agree to anything else when I notice I was scam for 99. Be very carefully they are 100 percent scammer they said they gave me 7 leads never even got one a big lie you been warn.
Response from 411 LocalsApr 7, 2022
Michael - Please allow us to clarify the details. You agreed to work with us on 10/20/2021. When you agreed to work with us we charged you a setup fee the same day. The normal rate that was supposed to be billed was heavily discounted for 3 months as a courtesy to help your business after the Covid pandemic. You actually had no issue with the service or the pricing until the discount expired and the normal pricing began. You accepted the 7 leads that we sent your business and never requested a cancellation instead you filed a dispute with your bank. You gave us a referral back in Nov 2021 which is further evidence that you saw what we were doing for your business and the effects. Hopefully these facts paint a clearer picture of what happened and we wish you the best with your future business endeavors. To the readers of this reply, Trustpilot is an excellent outlet for customer reviews and the positive reviews here are honorable and can be verified.
Active F.
Tried to cancel. Spent an hour on the phone while they did everything to keep us from ending services. I've never seen anything like it.
Response from 411 LocalsApr 5, 2022
Hello - We appreciate your feedback. It seems we have an area for opportunity with regard to customer experience and we meant no harm. When disabling a marketing campaign we like to ensure that everything is done correctly to ensure you have no issues managing things on your own in the future. We wish you and your business nothing but success in the future.
HHC H.
I have been utilizing this company for 3 years now. It has propelled my commercial and residential remodeling company to a new level. A must for any business trying to make a profit.
Response from 411 LocalsApr 6, 2022
Thank you so much for the excellent rating. We strive to help your business achieve everything you deserve through online marketing. Knowing you recognize our efforts really means a lot to us!
Majorie B.
They are willing to help they go the extra mile
Response from 411 LocalsMar 29, 2022
Majorie - Thank you so much for the kind gesture of letting us know we are appreciated. We are honored to work with such an amazing business owner like you.
TOTAL PROJECTS I.
I was not satisfied with the service provided. I submitted my complaints and 411 locals provided me a refund.
Response from 411 LocalsMar 28, 2022
Bader - We apologize if their was a misunderstanding. Please allow us to clarify things for you. You started with us on Feb 22, 2022, which means you have allowed around a month for optimization in an area with over 100k population. Unfortunately, optimization in Brantford will take at least 6 months for short tail keywords. We were however able to provide a 5 page pro marketing website that was launched in just 10 short business days after signing up with us. You also had a 30 second call to action marketing video that was designed and uploaded to popular video sites. Finally, we began the process of listing your business as it only took 11 days to get your business verified with Google. We are sorry if all that was accomplished was not enough to continue to earn your business. Auto billing is standard for all of our customers as we are a post paid marketing company with no contracts. We wish you and your business the best of luck in the future and we truly regret losing you as our customer.