David Peyser SportswearReviews of 32degrees.com

I place several orders with this company. I love the products for the price point and everything has arrived in a timely manner.

I have ordered from 32 Degrees many times and never had an issue until this order. My Dec. 7 purchase sat at a UniUni warehouse in Chicago for NINE days with no movement, then was marked "out for delivery" in Franklin, WI for days, and has not been delivered (yet). I understand holiday delays, but misleading tracking and long warehouse holds are frustrating. I love the products, but I will not order again if UniUni continues to be used for delivery. (Yes, I emailed 32 Degrees customer support days ago.) Update - I was notified on 12/31 that my order was undeliverable. I contacted customer support for a refund. Customer support # (855) 323-2302. I was able to speak to a real person.

The current shipping company is horrible. My order shipped 12/8 and as of 12/26, it’s been “out for delivery” for 3 days. Never had this problem before and I’ve ordered 5-6 times.

I've ordered from this company several times, and the merchandise has been fairly good. Some of the quality was not what I expected. Some of it was poor and some of it was great. Their return policy works well with exchanges, but returns policy is not that great. You have to pay a fee, which is taken from the cost of the return(s). You may want to size up on their pants because putting them in the dryer causes shrinkage. Pricing is good on products. Their base layer merchandise holds up well. I've purchased two jackets from them and they are holding up well so far. Delivery is fast, so it processing returns and exchanges. The online process for return/exchanges really needs to be tweaked because it gets confusing once you input information it's hard to tell if it's been confirmed. All in all this company does well with service and products

Beyond horrible! Ordered coat on 12/8 and noticed on 12/15 it hadn’t shipped. I emailed because you can’t call and talk to anyone and they told me to wait a full seven days which would have been the 16th. I sent another email and was told if no coat by the 21st they would ship a replacement coat via expedited fed ex. I emailed the 21st and 22nd several times and have received no response at all. I will be calling discover card to dispute charges. They can keep the coat! It would be sunmer by the time it arrived!!!

Placed an order Dec 7 with standard shipping showing 2-4 business days. It’s now the 22nd and nothing. Customer service is terrible, they told me I had to wait 7 business days and then they would reship with FedEx but apparently that was wrong, now I was told I have to wait 9 business days which we are now beyond. If I could give zero stars I would.

DO NOT BUY! The rating is below 1 star. I bought a women's puffer long coat - do not buy! - pilled all over my clothing every day for a week. Customer Service is unresponsive, when I finally reached them after emailing every day for a week, they asked me to take photos, as if I was supposed to simulate wearing the coat again and getting my clothes white with the filling and do a photo shoot for them. No refund. Gave the coat to Salvation Army.

Promised delivery before Christmas and it is now arriving after Christmas. Not pleased with their customer service support team.