David Peyser SportswearReviews of 32degrees.com

Terrible customer service. Ordered clothing and one pocket was left unsewed. Customer service notified over the weekend, responded the following week and said they because I hadn't kept the paper tag I was ineligible to return it (I had worn the item before realizing a pocket was unsewn). I had only asked to return for another item that was functional, not for my money back. Ridiculous statement from them, they told me they were escalating my request, 3 days later the ticket was closed without a response. Have spent hundreds with them over the years, but for this kind of response on a $14.99 item they lost my future business.

Don’t ever place an order and ask for anything afterwards. I had forgotten to add a ‘free tote’ offer so I emailed customer service to add it to my order. Instead they cancelled my entire order!! 😡 Now I’m reading reviews that their quality has gone downhill.

Horrible! They don’t sell clothes. Super cheap and recycled trash. They make money off the shipping costs.

I want to share my experience with 32 Degrees, because many of the negative reviews seem to be related not to the company or their products, but to the shipping carrier UniUni. If you choose expedited shipping (FedEx), you can completely avoid the hassle people are complaining about. That made all the difference for me. Their customer service has been wonderful—responsive, helpful, and professional. The quality of the items is very good, especially for the price, and this is the same brand that’s trusted and sold at Costco, which says a lot. Bottom line: ✔️ Quality products ✔️ Great customer service ✔️ Choose FedEx expedited shipping and you’ll have a smooth experience I’ll definitely continue ordering from them.

They have HORRIBLE customer service! I was sent dirty shoe laces on a shoe I ordered. They refused to send me more laces.

This is a scam company. Just read the reviews. People order things. The company takes the money. Then the company refuses to actually deliver the items. They get money and we get nothing. The customer service, I believe, is a bullpen of AI bots that do nothing for you. I have been waiting over 5 weeks for my items and I know they will never come. This is a scam company that should be avoided at all costs.

Bought two sets of supposed thermal underwear. Tried them out yesterday and I might as well have not worn them. No body heat retention or warmth at all. Absolute waste of money.

Clothing sizes vary. I have recently ordered large pants and they are smaller than the large I purchased last year. Sizing is not dependable. I have purchased from this company for the past 6 years will no longer buy from them