2KReviews of 2kgames.com

Worst support of any company out there. Their game constantly has glitches then they take forever to respond and don't actually do anything.

Endlessly make great games then strangle the player base with micro transactions and pay to win. Going from that to their current plan which is to cater to the ultra rich and streamer community and leave regular gamers to the side. Borderlands was my favorite franchise, i skipped college classes and ditched middle school, remeber going to my buddies basement to play 1 as kids. But no longer their tactics and feelings towards gamers is disgusting. 2k has lost all morals and lost any hope of ever receiving any money from me since they feel entitled to more, let them kill their own studio with stupidity

After over 15 years of being a loyal customer to 2K, I’m absolutely disgusted by the complete lack of respect and accountability this company shows to its players. My game crashed twice, both times corrupting my save file — over 100 hours of gameplay gone. As a long-time fan and supporter, I expected at least basic customer support. What I got instead was a disaster of an experience: No real customer service: Submitting a ticket felt like shouting into the void. Responses were delayed, canned, and completely unhelpful. Flip-flopping between support reps: Every time I got a reply, it was from a different person who gave conflicting information or clearly hadn’t reviewed the previous conversation. No meaningful resolution: The support team made no effort to escalate the issue or offer any kind of legitimate solution — just hollow apologies and generic responses. Insulting compensation: As a pathetic gesture, they gave me some golden keys. I already have nearly 100 of those — they’re utterly useless at this point in the game. It's like handing a used Band-Aid to someone who just lost a limb. Zero effort to actually resolve the problem: They didn’t offer any way to recover my save, didn’t provide a workaround, and didn’t even offer something substantial like DLC, in-game currency, or anything that might reflect an ounce of goodwill. 2K used to stand for quality, but now it’s clear they stand for corporate apathy and player neglect. They’re happy to take your money, but don’t expect them to lift a finger when their broken systems wipe out your progress. If you're thinking about investing your time or money in a 2K game — don’t. Because if something goes wrong, they will not be there for you. Shame on you, 2K. You’ve lost a dedicated fan for good.

Same game different year. Terrible company for mutiple games not just wrestling. Stay well away and pray they go out of business. Micro transactions and not putting in the effort to make a the games feel new. They can join the list along with ubisoft.

Genuinely horrible you can't even log in I've tried about 100 times it says that you need to give them a code that they have never sent it isn't in my junk they just haven't sent me one absolutely terrible

On 2k24 on a ps5 console. I've submitted request tickets so many times for my situation and everyone else nationwide with the same situation I'm experiencing. From the locker room heading out to the Rec that's where it gets stuck. It Freeze on The Rec Logo. Today is 04/17/2025 i haven't played a game on the Rec for 4 days now. I did all the prompt that was requested from 2k. To fix my issue. And nothing has been Resolved. 2k request so many things for us to do with our console as far as clear cache, update system , turning off our console. Reset internet, send photos and videos. Smh. I feel like that's not our job to do all of that. Apparently it's 2k issue, you fix it. It's so sad that we pay tons of money to play our game and we don't get what we are paying for, and we have to do 2k job as well. On call for. I'm very disappointed. This is the reason why I didn't purchased 2k25. 2 k needs to do a better job with their systems.

This game is garbage man. 7’3 fade away 3s and bull rim runs just for a good contest. Only for the guy to phase through me once we land on our feet and get the board/putback. Mooch off the next generation after this year I’m done spending 300/400 for 3 builds just to lose to dogwater opponents.

Die meisten Spiele von denen sind verbuggt oder haben gravierende Grafikfehler! Dazu ist der Support nicht zu erreichen! Falls es überhaupt einen gibt.