2KReviews of 2kgames.com

I have been playing NBA 2K26 since day one of the pre-release and have also been an active player in previous editions. This year, while spending the Christmas holidays at my parents’ house, I used PS Remote Play to continue playing MyCareer. I played normally from December 24th to December 26th, until I was suddenly removed from a game and permanently banned for an alleged breach of the Terms of Service. The ban was issued without any prior warning and without any specific explanation of which rule I supposedly violated. After contacting customer support (ticket #15415310), the ban was simply confirmed, again without further clarification. This occurred after I had already invested both significant time and money into the game. This experience reflects an extremely disappointing approach from 2K, where automated systems appear to permanently ban players without transparency, justification, or meaningful customer support.

Buy a game then they shut down their servers 2 years later, rendering the game unplayable. I thought I was buying a game, not paying a huge fee to rent it for 2 years

Utterly useless, bought 2k pga 2025, within 5 hours or so game is crashing and freezing. Due to Steams limited refund policy, as I had played over two hours no refund available. Persevered with 2k support, who naturally followed a time worn script, with all (very time consuming and system altering) changes having zero effect. They even refused to share support transcript from Zendesk support tool to support my refund request. The support folks finally pointed the blame at my i9-14900k cpu, but after running diagnostic tool from intel there was no issue related to the "overvoltage" accusation from 2k support, I had around 8 or so different support staff making very poor suggestions and after spending £66 on the game and DLC felt completely abandoned. In the end I discovered what I think is root cause, but unwilling to share with 2k support as they have not either earned my trust, or indeed done the bare minimum of good customer support.

absolutely no help, either they say that they can’t do anything or just completely ignore tickets

ist eben eine us firma da zählt eh nur geld beschwerden werden garnicht oder nur selten beantwortet ich hab leider nur schlechte erfahrungen mit denen gemacht die sind echt nicht zu empfehlen dann lieber ubi oder ein eis bloss nichts von dennen

Worst Support I have ever experienced. Searching for reasons not to help instead of helping. Writing back and froth now since a week. Sent them everything they needed, which got more and more from each email. Now after I have literally sent them all I could even send, they just claim the missing DLC of Borderlands 4 is shown on the video and screenshots I have sent them. Which is not the case, so they are now just lying because they dont want to help. I will now pirate every game I can instead of ever buying any 2K slop game again. Fu*k you 2K and your shady support.

wife left me because i raged. i got bummed 131-62 and ragequit because im a 🐈

Tutti i loro giochi sono detestabili deiezioni, pieni di bug