2KReviews of 2kgames.com

Never buy from the 2k store. I ordered the special edition of Borderlands 3. Didn't arrive for release, couldn't track it or get in contact with anyone to find out where it was. Just a disaster. Would have been better off ordering from an actual retailer, the same item arrived a day before release for my friends.

Awful 2k. Spent some money on VC and my MYTEAM account has now stuck on the duplicate card screen. I cant sell or send the card to the auction house. I simply get error code a388169e whenever i try to do either. Great way to treat your customers 2K. Keep ghosting everyone. The fact that there is no phone number for support is BS. I will never spend any more money on any of your rip-off products. Just awful

I bought Civ 6 on their store over an hour ago I have still not received a way to download the game. The email I received said they could take up to two days to send me the steam key for the game, which is honestly ridiculous. I have never had to wait this long to play a game I bought. The money has been removed from my bank account, I should be able to download and play the game. I cannot imagine what would take them 48 hours to give me a steam key.

I gave them 30 dollars, couldn't down load the game and cannot get customer service to communicate with me. I asked for a refund 2 days ago and still just don't get a response.

They stopped my game disk from working before I had time to play it. The game is Borderlands and it cost me 30 pound. The disk did not use a game serial key but what was hidden was a security tool that disabled the installation. They offered no support over this and where dismissive in helping me go forward. A conversion tool was issued previously but nobody who used a disk could possible know this unless they joined their forums. Really unhelpful and made me feel like it was actually my fault that I can not play the game I paid for. Nasty company policy avoid

2k maybe one of the greediest company ever. They ban you without warning as well as constantly pushing you towards buying vc. I personally am not spending any money on the game next year and I hope all communities stand together and don’t buy micro transaction bs

Money pig company you cannot play if you dont pay 100$ or more after buying the game

This would be a great game if not for the microtransactions and terrible support agents. Their policies are extreme far as their rules and ToS. They will nickel and dime you until you give up. Odds for packs are horrible and never showed what could they be hiding?