1st Class MedicalReviews of 1stclassmed.com

Talk to Emily. She was right on when I asked a question. She get everything set up for my wife. Thanks emily

Truly amazing person, well spoken man and vary helpful in choosing the right oxygen machine.

Buyers beware! The air nipple fell off my Arya and could not be reattached without dismantling the unit, which voids the warranty. I had to pay $50 for freight to have it repaired at their shop. I received a call today from their service department telling me the unit was damaged and unfixable, and the warranty did not cover damage. Their solution was to sell me a remanufactured unit for $850 plus another $50 for shipping. These people are bullies and need to be exposed.

Chris was very helpful and patient in assisting me with questions I had in regards to portable oxygen concentrator machines. Keep up the great work!

Was great at helping me get what I needed and a great price!!

Mitch is a great customer service person and he helped me I felt very comfortable with him

Was looking for a portable light weight concentrator. Jake Love answered my call and proceeded to walk me through my concerns and ann all my question. He mad several recommendations and a Ceres question about each one. He helped me pick out the one that best fits my need and budget. We’ll see if I picked the right one.

I bought a Philips SimplyGo in July of 2023. 4 months later it stopped working. I sent it in for repairs which took almost 10 months. During that time first class offered me nothing. This July it failed again. I called first class for a reference for a local repair and they wouldn’t give me one they said I could call the factory for references. Well that didn’t work. I called them on July 27 and told them the problem but I was hesitant to send it to them and wait another 10 months. Finally , finding no one local I called back on Aug 1st and they flat out said they wouldn’t honor the warranty because I called one day out of warranty even though they were notified of the problem within warranty. Very sleazy. they are still selling Philips even though Philips went out of the oxygen business a year ago. Do not trust these people.