Judy L.
Separating product quality from website platform use
I have been ordering from 1MD for several years now on a six months basis and was just ordering product today. The products have worked very well for me - Biome and Liver. I notice many complaints about ordering from the website which is a technical issue and not a product quality problem. I've worked in web development and programming so I am very aware of all the backend concerns, The website could use a more user friendly platform especially for we older adults who are more likely to use these products. My suggestion is to take your time when you are on the site and know where all buttons and options are for navigating through the site. Just offering my experience. Hope this was helpful
Response from 1MD NutritionJan 30, 2024
Hi Judy, thank you so much for sharing your experience. We appreciate your loyalty as a customer as well as the feedback you've shared. We will ensure this is forwarded to the appropriate individuals.




