1MD NutritionReviews of 1md.org

Response from 1MD NutritionFeb 6, 2026

Hi Libby, We’re truly sorry to hear about your experience and understand your frustration. Providing excellent customer service is a priority for us at 1MD Nutrition, and we apologize for any confusion regarding your return. We want to confirm that your return label was sent in a separate email, which our records show has been delivered to you. Furthermore, to save you time, we have already processed your refund and sent a confirmation email, so you don't have to wait for the standard return processing time. To help us ensure everything is now resolved to your satisfaction, we’ve requested more information about your issue through this platform. You can also reach out to our customer support team at [email protected] or (888) 393-4030 if you have any further questions. Thank you for your patience, and we’re glad we could get this settled for you. Larissa Customer Service Team 1MD Nutrition

Response from 1MD NutritionJan 7, 2026

Hi Vance, Thank you for taking the time to share your experience. We’re truly sorry for the delay and understand why this situation was frustrating. You’re absolutely right to expect your order to be delivered promptly after being charged, and we take full responsibility for missing the mark here. This was our mistake, and we sincerely apologize — especially for the delay in communication, which understandably made it feel like there was no intent to deliver. We appreciate you bringing this to our attention so we could address it directly. To make this right, we are immediately shipping the two missing bottles, and you are welcome to keep the prebiotic as a courtesy for the inconvenience caused. Providing reliable service and clear communication is very important to us, and we regret that we did not meet that standard in your experience. Thank you again for your patience and for holding us accountable. We truly appreciate the opportunity to make this right. Thank you, Margaux Customer Service Team 1MD Nutrition

Response from 1MD NutritionOct 31, 2025

Hi Fb, Thanks for taking the time to share this — we really appreciate the chance to clear things up. You’re right that the package weight changed, and we’re sorry our earlier reply caused confusion. Here’s what actually happened: In January–February 2025 we updated CardioFitMD®’s flavor components only — we did not change any of the active ingredients. The old “Other Ingredients” listed: Natural Vanilla and Lemonade Flavors with Other Natural Flavors, Malic Acid, Stevia Leaf Extract, Fumaric Acid, Ginger Root Powder, Tartaric Acid. The new, simplified label now reads: Natural Flavor, Malic Acid, Rebaudioside M (Steviol Glycosides). Because the new flavor mix is simpler (and lighter), the package weight changed from 17.1 oz (485 g) to 15.9 oz (452 g). That reduction is due to the flavor components only — not the core formula. If you compare the two Supplement Facts panels you’ll see the vitamins and minerals remain the same, Beetroot, Beetroot Juice, Rhodiola, and Probiotic Bacillus coagulans remain at the same levels, and fiber was found to be 8 g (up from 6 g) in multiple 3rd-party tests — we did not change the active fiber ingredients; testing showed the higher amount. The number of servings per bag has not changed. We understand how this looks at first glance and apologize for any frustration. Our priority was to improve taste while keeping the formula’s effectiveness intact. If you’d like, our support team can walk you through the Supplement Facts panels or help with an exchange/refund: [email protected] or (888) 393-4030. Thanks again for calling this out — your feedback helps us get better. Margaux Customer Service Team 1MD Nutrition

Response from 1MD NutritionMar 7, 2025

Hi John, Thank you for your feedback! We’re sorry the product didn’t provide the long-term results you were expecting right away. Good health takes time and consistency, and many of our customers see meaningful results after three to six months, with even better outcomes after a year or more. 96% of our customers report being satisfied with the effectiveness of 1MD Nutrition products, and we encourage you to stick with it as results may be just around the corner. If you have any questions or would like assistance, please reach out to our customer support team at [email protected] or (888) 393-4030. Thank you, Margaux Customer Service Team 1MD Nutrition

Response from 1MD NutritionMay 2, 2024

Hi Susan, thank you for your feedback. We have been working toward more efficient and customer-friendly subscription management tools, and feedback like yours helps us toward that goal. We do apologize for the inconvenience.

Response from 1MD NutritionMar 15, 2024

Hi there, thank you for reaching out and bringing this to our attention. We would happy to expedite this for you so that we can get to the bottom of this. We have requested more information via TrustPilot so that we can dive into this for you.