1MD NutritionReviews of 1md.org

Response from 1MD NutritionMay 29, 2026

Here’s the revised version with the refund update included naturally: Hi Michael, We’re truly sorry to hear about your experience and understand your frustration. Providing excellent customer service is a priority for us at 1MD Nutrition, and we sincerely apologize for the inconvenience and lack of timely resolution. Our Customer Care team has confirmed contact regarding your concern, and a full refund was issued on 5/28/26. Please allow a few business days for the refund to reflect in your account, depending on your financial institution. If you have any additional questions or concerns, you can also reach out to our customer support team at [[email protected]](mailto:[email protected]) or (888) 393-4030, and we’ll be happy to assist further. We’re committed to making this right for you. Thank you for your patience and understanding. Thank you, Jen Customer Service Team 1MD Nutrition

Response from 1MD NutritionFeb 23, 2026

Hi Virginia, Thank you for bringing this to our attention, and we sincerely apologize for the confusion and any frustration this may have caused. Your second test kit is scheduled to ship around 2/27/26. When the order was initially placed, an email confirmation was sent explaining that the kits would arrive separately. However, we understand how easy it is to miss that detail, and we’re sorry if that wasn’t clear. At the moment, we are experiencing lower inventory on this product, which could potentially impact the expected ship date of your second kit. If there are any changes or delays, we will be reaching out to you directly via email to keep you updated. We truly appreciate your patience, and we’ll make sure you receive clear communication moving forward. If you have any additional questions in the meantime, please don’t hesitate to contact us at [email protected] or (888) 393-4030. We’re here to help. Thank you, Larissa Customer Service Team 1MD Nutrition

Response from 1MD NutritionJan 7, 2026

Hi Ernest, Thank you for sharing your experience, and we’re truly sorry for the frustration caused by the delay in your bi-yearly shipment. We understand how concerning it can feel to be charged and then not receive your order within the expected timeframe. The delay occurred because ProstateMD was temporarily out of stock, which impacted your shipment. We should have done more to ensure the timing and communication felt clear and reassuring throughout the process. While we did reach out on December 24 to explain the delay and confirm it would ship as soon as possible after the holiday, we understand that the overall experience still fell short of what you deserve. We appreciate you bringing this to our attention and are glad your order was delivered on December 30. Your feedback helps us improve how we communicate and manage subscription shipments moving forward. Thank you again for your patience and for holding us accountable. Thank you, Margaux Customer Service Team 1MD Nutrition

Response from 1MD NutritionDec 23, 2025

Hi Brian, Thank you for taking the time to share your feedback — we truly appreciate it. We take all recommendations seriously as they help us improve the overall customer experience. We’re sorry for any confusion you encountered during checkout. Our goal is always to be transparent, and we understand how pop-ups or on-screen options can sometimes feel unclear. We do offer both one-time purchases and optional subscription plans, and we’re actively reviewing how these are presented to ensure everything is as clear and straightforward as possible. For context, many customers choose subscriptions for the convenience and savings, and they can always be paused or canceled at any time. We also stand behind our products with a 90-day money-back guarantee. If there’s anything you’d like us to review or resolve for you directly, please don’t hesitate to reach out to our support team at [email protected] — we’re more than happy to help. Thank you, Margaux Customer Service Team 1MD Nutrition

Response from 1MD NutritionJun 24, 2025

Hi Dan, Thank you for sharing your experience and for giving LiverMD a try. We’re glad you’re taking an active role in your liver health, especially after something as significant as a transplant. That said, we always recommend following your doctor’s guidance—especially in situations involving post-transplant care, which can be highly individualized. LiverMD is doctor-formulated and has been trusted by over 1.5 million customers, but we understand it’s not the right fit for everyone, particularly with complex medical histories. If you have any questions or would like help finding a different supplement that aligns with your doctor’s recommendations, our customer support team is here for you at [email protected] or (888) 393-4030. Wishing you continued health, Margaux Customer Service Team 1MD Nutrition

Response from 1MD NutritionMay 23, 2025

We’re sorry to hear that VisionMD didn’t agree with your system. While we’re glad our customer service team was able to assist with your refund promptly, we appreciate you taking the time to share your experience—both the good and the not-so-good. We’re also looking into the issue with the review link you received, and we apologize for the inconvenience. If you have any further concerns, please don’t hesitate to reach out to our customer support team at [email protected] or (888) 393-4030—we’re here to help. Thank you again for your honest feedback. Best regards, Margaux Customer Service Team 1MD Nutrition

Response from 1MD NutritionFeb 10, 2025

Hi Brenda, We sincerely apologize for the frustration you experienced with your order and the PayPal payment process. We completely understand how upsetting this must have been, especially when you were expecting to use the "Pay in 4" option. While we do offer PayPal as a payment method, PayPal's terms and payment processing—including whether the "Pay in 4" option is available—are determined by PayPal directly. Unfortunately, we don’t have control over how they approve or apply installment payments at checkout. We understand this wasn’t the experience you were expecting, and we’re truly sorry for any inconvenience this caused. We’ve reached out for your order details and want to ensure you receive your product. Please contact our customer support team at [email protected] or (888) 393-4030—we’d be happy to assist you right away. We appreciate your feedback and hope that the product meets your expectations. Please let us know if we can be of further assistance. Thank you, Margaux Customer Service Team 1MD Nutrition

Response from 1MD NutritionJan 17, 2024

Hi Julio, we appreciate your honest review. For some of our products, customers report the optimal benefits they were seeking to begin surfacing after 8 to 12 weeks of using the product. We respect your decision to discontinue, but should you ever choose to try again, we hope to earn your trust for a future experience.