Jim
Customer service was awesome
Customer service was awesome. She would call me to see if I had my prescription yet. It took a while to get but when I sent it in the new lenses arrived in no time.
Response from 1-800 ContactsJul 8, 2026
We are so glad to hear about your positive experience with our customer service team! It's wonderful to know that we were able to help. So sorry to hear about the hiccup with the prescription and so happy to hear that the shipping was fast to get to you. Thank you for sharing your experience!




