1-800 ContactsReviews of 1800contacts.com

Very difficult to write review because until this last issue service has been outstanding, I returned lenses for a different brand and 1800 was wonderful. BUT they processed the lenses as an exchange instead of a return and rebuy. Then they claim I was not eligible for the rebate because it was a $0 purchase. 1800 should have processed the return properly. THIS IS THEIR BUSINESS. So I have to return the lenses for a refund then repurchase the lenses....and I get a significant rebate. So stupid.

First time ordering. Put in the prescription for the exact pair of monthly contacts I needed. Was prompted to upload prescription, did that. Uploaded exact contacts as well, as I had to go to my eye doctor to obtain multiple trial pairs the original prescription was not what I actually needed. 1800contacts made me jump through multiple hoops including setting up a laptop to take their exam that literally has 3 sets of letters and then denied it. Trying to make me take your exam over the qualified eye doctor I already went to seems ridiculous and a waste of my time. In the end I had to call just so they could call my eye doctor who told them the contacts I needed....which were the exact pair I entered in the order AND sent an image of with the original prescription.

Swift, easy-to-use, and excellent service!

Pretty disappointed, I ordered Contacts on Saturday and got expedited shipping and it told me they would be here Monday, then they try and get me to do an exam. I did the exam and now they’re saying I have to redo it. I then get on the phone with customer service and they’re telling me my contacts are out of stock? How would I be able to order them then? Their also saying they don’t know when they will be in stock. The expedited shipping is a joke. Do not waste your money. I would like my money back for that aswell.

Verification of prescription and delivery were very prompt.

They just stopped caring altogether. Rude people with no regard for your time, only making sales.

Very easy to order

Ann was very, very helpful getting the correct contacts sent aft i received 3 different contacts that i didn't order .