1-800 ContactsReviews of 1800contacts.com

I had a bad experience with another online contact vendor so 1800CONTACTS was my last resort. I was able to get my contacts shipped out the same day! The email contact was very helpful through the process of verifying my prescription. I would definitely trust company for emergency orders!

This company has the best customer service ever. They literally bend over backwards for their customers and are so accommodating!! Love love love

I’ve been ordering from 1-800 contacts once a year and this year I’ve learned my lesson to never do it again. Last year, I received the wrong lenses. This year, 2 new offenses committed. Not only was the next day shipping not next day shipping, but 2 out of the 6 contact lenses in the box I received were missing. If you’re fine with 66% accuracy and late orders then search no further, 1-800 contacts is for you! If you prefer accuracy, go elsewhere for contacts.

I submitted my prescription that is valid for one year, but is only a few months old. After waiting a week, they capriciously rejected it on the absurd grounds that it isn’t valid, but it definitely is. Don’t waste your time with these clowns.

I hadn't received my contacts for a while after ordering them so I called the 1800 number and was immediately connected with someone. We discovered that I accidentally shipped my contacts to an old address at my college. I told the rep that I would just go pick them up on Saturday. It was tuesday at this point so the rep said that he would send a new box to the correct address by thursday so that I would have them a few days early. He said that I could just mail the other box back when I get them, and if there was any mistake and I couldn't get them or send them back I wouldn't be charged. I got the new contacts the next day! (on wednesday) and picked up the old box on Sat. I hadn't received the return label so I called the number again and someone immediately answered and I told them I would need a new shipping label. Again, through my own fault, I had the shipping label sent to the wrong email address and the rep corrected it immediately. He also said that they appreciated my honesty in sending them back so they gave me free shipping and 10% off my next order! BEST COMPANY EVER!!!!

I completely love 1-800 Contacts. Getting a phone call reminder that your Rx is expiring is wonderful. Especially for busy professionals who absolutely need their contacts but have zero time and effort to put into fetching them. I got the phone call and ordered online in under 1 minute. Delivered to my home or office in a few days. Convenient and exceptional service.

My experience with 1800contacts was amazing. I bought my CLs much cheaper than here in Chile and even cheaper than other websites. The first order didn't arrive but they take care and sent it again using faster shipping. The order arrived 4 days later to my place, here in Chile.

I received excellent, personal customer service throughout my ordering process which included contacting my eye doctor for me after I had made a mistake on my order. The order arrived on time and the rebate I received with it was easy to complete. This was the best customer service team I have ever experienced and have already recommended this company to someone else.