Terenc C.
I Can't See!
I wish I'd read the reviews first. Anyway, I order my contacts on the 20th of October. I didn't opt for the fast delivery so I was already ready to wait the 5-7 day period. All the while the website is sending me correspondence saying thanks for your purchase and so forth. In fact, about 3 days in they sent an email that said first my contacts had been shipped, they were on their way and then finally that they were here. I thought great. Got here a little early. Perfect. I work nights so I usually check my mail in the early morning when I get home. Well, I got home and checked, no contacts. I'm thinking maybe they were too big for the mailbox and the rental office has them. Also nothing. So I continue to check for the next 3 days and no contacts are here. They sent an email saying congratulations on receiving your contacts. Whoa! So I call them and tell them I haven't received anything from them in way of contacts except a receipt online. This is when she finally tells me that the contacts that I ordered are on back order by 2 weeks and that's when I should start looking for my contacts. I'm thinking ,but I'm supposed to have my contacts already. Is she telling me that I got the last few boxes of my contacts sent to me already and you forgot to reorder some of the same at that time? I don't think that was the case. Nobody has contacted me yet as far as them having my money and me not having any contacts. They took my money, didn't deliver now they blowing smoke up my butt about when my money or contacts will get here. If this is all just a misunderstanding, it's one that shouldn't have happened to a company who does a lot of advertising for convenience and speed. Yet, one customer at a time you're slowly killing your reputation and the complaints won't stop here. I want my contacts. I need them. Or I want my money. It's going on a month. Do I have to go nationwide just for a little over $300 dollars? Small to a company but I'm a single man with a single job and $300 is a huge piece of my pie