1-800 ContactsThe largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Susan
I’m still waiting for my contacts! They have been sent to my vacation home on the Cape.
Response from 1-800 ContactsMay 4, 2026
We are so sorry to hear that you had to wait for so long to get your contacts. One of the things we take pride in, is that we can get things shipped so quickly, and we're so sorry for any inconvenience this caused. That is so frustrating. Please reach out to us at [email protected] and we'll look into this for you right away!
Meadow
Fast delivery
Response from 1-800 ContactsApr 27, 2026
Thank you for the kind review! We are so happy to hear that you had a great experience with fast and speedy delivery. Thank you!
Mason
Fast service. Helpful folks to answer questions. However, there is an almost daily email reminder.. Please reduce the number of those
Response from 1-800 ContactsApr 27, 2026
We're glad you found our service fast and our team helpful. We appreciate your feedback regarding the email frequency and will evaluate how often reminders are sent. Thanks for your review.
Kelly
I just love 1-800-Contacts and the Framery. I have purchased contacts for years from them and the process couldn’t be easier. I use their brand of dailies and think they’re the best - and I have tried every daily that’s supposed to reduce dry eye symptoms. I usually don’t even go through insurance because the prices are so good. I’ve done the online eye test twice and have only had great results. I still go to the eye doctor but this has been a nice alternative for me. I’ve also used the online prescription for glasses. I’ve now ordered four pairs of glasses - all different styles and lenses. I love them all! And the price is so reasonable, I don’t mind buying so many pairs.
Response from 1-800 ContactsApr 27, 2026
Wow, thank you for the awesome review! We're glad you enjoyed your experience with our contacts and glasses! It's great to know the convenience and value meet your needs, and that our brand of dailies works so well for you. Thank you for sharing your positive feedback.
Hunt
i paid for overnight on friday and it isn't even going to ship until today (supposedly)
Response from 1-800 ContactsMay 4, 2026
We are so sorry to hear about the overnight shipping that you paid for and didn't receive. That is frustrating. Please reach out to us at [email protected] and we would be happy to look into this for you and help make that right!
Benjamin
So far so good.
Response from 1-800 ContactsApr 27, 2026
Thank you for the kind review. We are so happy to hear that things have gone well with your order. That is wonderful! Thank you for sharing.
David
Received them in a timely manner. And they fit and work great!
Response from 1-800 ContactsApr 27, 2026
We're happy to hear that you received your order promptly and that the items fit and work well for you. Thank you for your positive feedback!
Michelle
The company is polite and user friendly. They were able to help me get contacts so fast and with no hassle!
Response from 1-800 ContactsApr 27, 2026
We are so happy to hear that our team was helpful and the process was easy for you. Thank you for taking the time to share your positive experience!
