1-800 ContactsThe largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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TJ B.
The customer service is amazing. I bought contacts and sun glasses. The glasses were virtual.....very nice! you try on any frames you'd like I recommend 1-800 contacts
Response from 1-800 ContactsApr 27, 2026
Thank you for the great review!!! We're happy to hear that you had an amazing customer service experience while purchasing contacts and sunglasses! We're glad you enjoyed the virtual try-on feature. Thanks for your recommendation!
Shalina
Very good! Came on time and customer service is always excellent
Response from 1-800 ContactsApr 27, 2026
We're happy to hear about your very good experience! We appreciate you noting our excellent customer service and timely delivery.
DEONNA
My contacts are great, much cheaper than ordering from an optometrist, and arrived very quickly.
Response from 1-800 ContactsApr 27, 2026
We appreciate you taking the time to leave us this wonderful review. We're so glad that you find our prices and delivery times to your liking!
Natalie
Absolutely Wonderful:) I ordered contacts for my daughter, I paid a little more to get them delivered sooner, they arrived right on schedule! Everyone I spoke with was extremely friendly and very helpful during the ordering process! We will be lifelong 1-800 Contact users!!
Response from 1-800 ContactsApr 27, 2026
Yay!!! We're delighted to hear about your wonderful experience! It's great to know your daughter's contacts arrived on schedule and that our team was friendly and helpful. We appreciate your long-term support!
Jenny
Going through the process was fast and really easy.
Response from 1-800 ContactsApr 27, 2026
We're happy to hear that the process was fast and easy for you. Thank you for your positive feedback; we appreciate it.
Shannon
Customer service is wonderful
Response from 1-800 ContactsApr 27, 2026
We are happy to hear that you had a wonderful experience with our customer service. We appreciate your positive feedback.
J G.
Easy way to order contacts and much cheaper than the eye doctor office sells. Quick delivery!
Response from 1-800 ContactsApr 27, 2026
We're happy to hear ordering was easy and a great value. We appreciate your feedback and are glad our fast delivery met your needs!
Jeannette R.
Excellent customer service. I had to send back almost a whole box because my prescription changed. They took it back, no problem, and exchanged it for my new one.
Response from 1-800 ContactsApr 27, 2026
Thank you for the great review! We're happy to hear that our customer service met your needs! We appreciate you sharing your experience regarding the prescription change and the smooth exchange process.
