1-800 ContactsThe largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Elvia
It was super easy to order, I uploaded my prescription- it was verified and my order was on its way! The shipping was quick as well.
Response from 1-800 ContactsMay 4, 2026
Yay!! We're happy to hear that ordering was easy, your prescription was verified quickly, and your order was shipped fast! We appreciate your positive feedback.
Henry
As always the assistant was friendly and made the order process easy and smooth. I had contacts left from my last perscription and they sent me a shipping label to return the remaining unopened boxes.
Response from 1-800 ContactsMay 4, 2026
We're happy to hear that the ordering process was easy and smooth for you. We appreciate you taking the time to share your positive experience with our service and the return process.
Cindy
I was having an issue with the website and starting chatting with a person. My issue was handled and I got a price match with another online service. Easy and fast.
Response from 1-800 ContactsMay 4, 2026
Thank you for the great review! We're happy to hear that your website issue was resolved quickly through chat and that we could offer a price match! We appreciate your positive feedback and are glad you had a great experience.
Earl
Your staff is always on top of there game, always ready to help any way they can. Thank you
Response from 1-800 ContactsMay 4, 2026
We appreciate you taking the time to share your positive experience. We are so glad to hear that our staff was helpful and attentive to your needs.
JESSICA
They claim "price match" but they NEVER EVER agree to the price you've found them for. 3 times we've tried. Provided the website we were using but their website didnt show the same (duh its not the same website) so they refuae to honor. FALSE ADVERTISEMENT
Response from 1-800 ContactsMay 4, 2026
We are so sorry to hear about your recent experience with us, in trying to use our Best Price Guarantee. That is so frustrating. We would love to make this right for you and look into your situation more closely to ensure you are taken care of! Please reach out to [email protected] so we can help you out with this. We hope to hear back from you!
Ronald
Exactly what I wanted quickly
Response from 1-800 ContactsMay 4, 2026
We're happy to hear that you received exactly what you wanted quickly. Thank you for your positive feedback!
NM
Entire experience from start to finish was quick, easy, and very reasonably priced. I ordered contacts and glasses. Shipping was fast and customer service was fantastic. You actually get a human when you call their number. I will order all of my vision supplies from 1800 Contacts going forward.
Response from 1-800 ContactsMay 4, 2026
We're happy to hear that your experience ordering contacts and glasses was quick, easy, and reasonably priced. We're glad you found our shipping fast and our customer service fantastic. Thank you for your positive feedback!
Tanika
Always great communication, great customer service, and very affordable options. Thank you!
Response from 1-800 ContactsApr 27, 2026
We are very happy to hear that you've had a wonderful experience with our communication, service, and affordable options. Thank you for your feedback!
