1-800 ContactsThe largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing2,347 approved reviews, newest moderated first
Joy
Awesome customer service. I had accidentally ordered the incorrect lenses and your customer service picked up on it right away and helped get the correct lenses.
Response from 1-800 ContactsMay 11, 2026
Yay!! We are so happy to hear that our customer service team promptly identified the error in your order and helped you get the correct lenses. We appreciate your positive feedback!
Bobbie
So easy to order. I get all my contacts through one 800 contacts. Customer service is wonderful if you have any problems at all.
Response from 1-800 ContactsMay 11, 2026
Thank you for the great review! We're happy to hear that ordering was easy for you! It's great to know our customer service team was so helpful. We appreciate your positive feedback very much.
Andre
Ordering was easy. Arrived quickly. I'm very satisfied.
Response from 1-800 ContactsMay 11, 2026
We're so glad the ordering process was easy and your order arrived quickly! Thank you for your satisfaction and this great feedback.
Brenda
I’ve been using them for years. Fast & free shipping. Always has my contacts in stocks, and will replace any issue with contacts that have a problem although that’s never happened to me or ones you don’t love which has 100% happened to me. 1800contacts I love you guys
Response from 1-800 ContactsMay 11, 2026
What an awesome review, thank you!! We're happy to hear that you've consistently had positive experiences with us over the years! It's great to know that you appreciate our fast, free shipping and reliable stock. We're also glad our replacement policy has been helpful to you. Thanks for your feedback!
Margaret
Great job on everything
Response from 1-800 ContactsMay 11, 2026
We're glad you have had a great experience ordering with us. Thank you for your positive feedback; we appreciate it very much.
Elizabeth
had such an amazing experience with 1-800 Contacts. Their customer service truly went above and beyond to help me. Everyone I spoke with was incredibly kind, patient, professional, and genuinely cared about making sure everything was taken care of. They made the entire process easy and stress-free, answered all of my questions, and were extremely helpful from beginning to end. It’s rare these days to find customer service that feels this personal and attentive. I truly appreciate the level of care and professionalism they showed, and I would absolutely recommend them to anyone looking for great service and support.
Response from 1-800 ContactsMay 11, 2026
Thank you for the awesome review! We're happy to hear that our team provided you with such a positive and supportive experience. We truly appreciate your kind words regarding our team's kindness, patience, and professionalism. It's wonderful knowing we made the process easy and stress-free for you. Thanks for recommending us!
Maria
My great experience was the best! Customer service and delivery fast thanks
Response from 1-800 ContactsMay 11, 2026
Yay!!! We're happy to hear your experience was the best! We appreciate you mentioning our fast delivery and customer service. Thanks for supporting our business!
Rhonda N.
Very easy to order, especially since they have the info. from last year.
Response from 1-800 ContactsMay 11, 2026
We're glad you found our ordering process easy, especially with your information saved from last year. Thank you for your positive feedback!
