1-800 ContactsThe largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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mary
Quick reordering. Accepting my insurance without having to fill out forms and waiting for reimbursement. Having my prescription.
Response from 1-800 ContactsMay 11, 2026
We're happy to hear that reordering was quick and easy. We appreciate that our insurance process was helpful and that you had your prescription. Thank you for your feedback.
Richard W.
They were easy to deal with. Any questions I had, I called and spoke to a person, not a menu or an AI assiatant!
Response from 1-800 ContactsMay 11, 2026
We're happy to hear that you had a positive experience and found us easy to deal with. We appreciate you mentioning the direct access to our team! We love the human aspect as well! Thanks for your support!
Mari
Fast shipping and quick verification of my prescription.
Response from 1-800 ContactsMay 11, 2026
We are so happy to hear that you had a positive experience with our quick prescription verification and fast shipping. We appreciate your support!
Sherry
I’m not sure if I received the correct prescription.
Response from 1-800 ContactsMay 11, 2026
Oh no! We are so sorry to hear about the issue with your order. Please contact us, so we can investigate this further and help get this exchanged for you. We'll get you taken care of!!
Linwood
all I have to do was give them basic information and they took care of everything else. I had contacts within three days!
Response from 1-800 ContactsMay 11, 2026
We're happy to hear that we could simplify the process for you and quickly provide you with valuable contacts. Thank you for sharing your positive experience!
Hannah
Easy ordering, fast shipping and awesome customer service!!
Response from 1-800 ContactsMay 11, 2026
We're so glad ordering was easy, shipping was fast, and you received awesome customer service! Thanks for the great feedback.
Angela
My contacts arrived on time and the package was in good condition. The boxes were not marked Left/Right so; I tried to match the details to my prescription. Regrettably, nothing seemed to match on the box what I was seeing in my doctor’s prescription. It was the same one I used to place the order so; not sure if I interpreted it correctly but, did my best. I’ll probably have to call them when I have time.
Response from 1-800 ContactsMay 11, 2026
Thank you for sharing your experience with us. We appreciate your feedback and are sorry to hear about the confusion with your contact lens prescription details. We want to help clarify any discrepancies. Please contact us when you have a moment, and we will gladly assist you in matching the information to your prescription. We'll make sure you're taken care of!!
nicole
So easy to order and customer service is great!
Response from 1-800 ContactsMay 11, 2026
We are so happy to hear that ordering was easy, and our customer service was great! Thank you for sharing your positive experience with us!
