1800Baskets.comReviews of 1800baskets.com

I received a basket of fruit for my birthday. Beautifully wrapped. It had 4 pears, 2 red, 2 green. 2 oranges, 2 kiwi and 3 apples -2 red, 1 green. I will say that 2 pears, 2 apples and 1 kiwi were delicious, but sadly over half the fruit was rotten--looked nice on top but black on bottom. I did not want to tell my sister she'd wasted her money-she's on a fixed income and I knew this was a big purchase for her...so I called 800baskets. The automated system was was very easy to deal with and they offered to send a replacement basket at no charge along with a coupon for a discount on future purchases! While I'd have preferred to receive non-bruised fruit, I can not complain about the customer service and hope that the replacement basket will be in better shape.

Mother’s Day gift incorrect. Ordered a Mother’s Day gift for my MIL. She received it and there was a name missing. I distinctly remember seeing the name on the preview. I contacted 1-800-Baskets and was told I would have to order it again. I was told that I needed to contact them again when the correct order was received. I contacted them and was told to call the Personalization Mall. I did, but was told that since they didn’t receive the payment they couldn’t refund it. I would have to contact 1-800-Baskets again. I did and all I get is the runaround!!! Call this number and it is the same number. No remedy I sight. The last of the conversation stated they it would be reviewed so that they can better their customer service. I will NOT be ordering from them ever again.

I have given one star. Only because i have to. We received a sympathy basket. My daughter’s job sent it. Beautiful packaging but horrible fruit. They were bruised with holes it them. Do not order from them!!! Especially if it is to go to someone you care about.

I ordered a very expensive wine and food basket for a sympathy gift for a coworker. When I checked in with my friend, she had received the basket, but the two bottles of wine and most of the snacks I paid for were not in the basket. Also, I paid for a specialty card that was not in the basket. I would never have known hadn’t I checked in with her. They did send a new basket after I complained. I wonder how often they are intentionally ripping people off - not sending what was ordered and paid for. 😠

Total rip off

A 1 star is too much. Ordered 2 boxes in a 30 day period and neither one got delivered. Save yourself the hassle, buy the item anywhere else and deliver it yourself. Horrible!!!

The most stupidest people on the planet earth! A woman calls, tells me they can't read the delivery address they keyed printed off. asks me to provide the address to be found. Then asks me if they can change the delivery date, you do not have a choice so why ask? then they ask if Friday the next day they can deliver is okay. Dope! No just hold it till next year or Valentines crap is delivered that's why you bumped my "barivement" gift to the side. What a crock of crap! Florist deliveries yielded more than any other package. What type of company needs your permission to make the delivery on the next time and your left out in the cold! Do not use this company! What a crock of horse poop!

Ordered a gift for my boyfriend to be delivered on valentines day. It was delivered a full week early, which normally wouldnt be a complaint, but it completely ruined the surprise. Why give a delivery date option if you're just going to send it whenever you feel like it? I cant speak about the contents or quality yet, but I'll be sure to review that as well.