1800Baskets.comReviews of 1800baskets.com

I had a frustrating experience with both initial delivery and replacements My first order (a gift) arrived melted and ruined because it was shipped and left out with zero temperature control on a 100-degree day. While customer service did send a replacement, that package had its own issues. All of the items inside the basket were glued together. Trying to separate the products caused the packaging to rip open. The quality control and shipping standards are lacking, and I would not recommend using them.

Ordering was easy. Gift was delivered on time. That's the good. I ordered a chocolate heart that comes with little hammer to break it open. There are candies, pretzels and other goodies inside. It arrived in a box that was too small for the heart. The chocolate heart was shoved in sideways and arrived already smashed open. The size of the gift is small for the price paid but I expected that. This was a Valentine gift for my husband so I am extremely disappointed and won't order from this company again.

I sent my sister a basket. She received a basket from a different person. She didn't know who sent it as she didn't know who this person was on the enclosed card. How do I know she got what I paid for? Can't contact the company and the chat box keeps asking for the same information even though I supplied it 3 times. Poor customer service as I can't find a number to call. I would like this mistake rectified but can't contact anyone.

Delivered in 2 separate boxes Not at all as pictured. My fault for not reading the reviews before I spent my money

Site showed 4.99 shipping charged me 19.95 shipping!