Barry H.
It took me several months to get my…
It took me several months to get my test results due to a portal error where your company was sending it to an msm address instead of msn! The employee that my wife spoke was very nice and had I.T. Correct it the next day!
Response from 10X Health SystemJan 26, 2026
Hi Barry, Thank you for sharing this, and we’re sorry for the delay you experienced with receiving your test results. We appreciate your patience while the portal issue was identified and corrected, and we’re glad to hear our team member was able to assist and have IT resolve it quickly. Your feedback is important to us, and we’re happy things are now back on track. Please do not hesitate to reach out if you need any further support—we’re here to help! -10X Health Support Team




