Mike B.
Not nearly enough notice before auto…
Not nearly enough notice before auto orders go out so I missed adding something back to my auto order and had to place and pay for shipping on a whole second order. *Update*... someone did reach out and refund the shipping on the additional order this time, which I appreciate. Said they would look into why my auto order email notifications are only 24 hours.
Response from 10X Health SystemMay 15, 2026
Hi Mike, Thank you for your feedback. We appreciate you sharing this with us. A manager has reached out to you directly, and your input is valuable as it helps us continue to improve the customer experience. -10X Health Support Team




