10X Health System Reviews | Read Customer Reviews of 10xhealthsystem.com

10X Health System Reviews | Read Customer Reviews of 10xhealthsystem.com

10X Health System reviews

1,811 approved reviews, newest moderated first

Juliet F.
Sep 15, 2025
Hope it gets here soon!
Love 10x products - very good & high quality, but terribly slow shipping (already a week late & still not here) & not super great customer service.
Response from 10X Health SystemSep 15, 2025
Hi Juliet , We’re very sorry for the delay in your order. Some states can take longer than others to receive items, and that appears to be the case here—but that’s not an excuse, as we always aim to get your products to you as quickly as possible. To help, we’ll have a team member send you your tracking information so you can keep an eye on your shipment. We truly appreciate your kind words about the quality of our products and thank you for your patience as we work to improve both our shipping times and customer service experience. – 10X Health Support Team
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PK D.
Sep 15, 2025
Pretty confusing communication
Pretty confusing communication. Where are my results, do I need to pay more to better understand my results? Which test, another test? Guess I just don't understand the process.
Response from 10X Health SystemSep 15, 2025
Hi Dennis , Thank you for sharing your feedback with us. I want to reassure you that your results have already been delivered for a few weeks now, and I’m sorry if our communication made that unclear. To ensure you feel fully supported and confident in understanding your results, we’ll have a team member reach out to walk you through the details and answer any questions you may have. – 10X Health Support Team
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Anonymous C.
Sep 15, 2025
It was not clear on the supplement…
It was not clear on the supplement products what the dosage is. I assumed each is a 30 day supply but then for at least 1 product there is a bimonthly subscription which infers its a 2 month supply. However, I was able to zoom in on the picture and see 30 tablets on the label so I’m sure you don’t cut them in half. The product pages could use some professional help
Response from 10X Health SystemSep 15, 2025
Hi Vern , Thank you for your feedback. To clarify, all of our supplements are designed as a 60-day supply. Some products may list 30 tablets on the label, but these are not intended to be taken every single day. For example, Optimize contains 90 capsules and Folate contains 60 capsules so will last you for 2 months! We appreciate you pointing out the confusion with the product pages, and we’ll share this with our team to make the dosage and supply information even clearer moving forward. – 10X Health Support Team
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Chris L.
Sep 15, 2025
didn't think it was that in depth as i…
didn't think it was that in depth as i had hoped after cheek swab i was sent supplements that were the same thing that i had already purchased on my own before test coincidence ?
Response from 10X Health SystemSep 15, 2025
Hi Chris , Thank you for sharing your feedback. Please know that we will never upsell you on supplements you do not need. All recommendations are based on the genetic breaks identified in your methylation test. For example, if a genetic break is detected, we will recommend the specific supplement that best supports that area, whether it appears as a yellow or a red marker. If you ever have questions about your supplement protocol, our team will be more than happy to assist you—you can reach us anytime at 844-977-2810 – 10X Health Support Team
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Tyler G.
Sep 15, 2025
They sent me a order with and charged…
They sent me a order with and charged me 400$ for something I didn’t order or want
Response from 10X Health SystemSep 15, 2025
Hi Tyler , When your order was placed in July, it was set up under a subscription in order to apply the 10% discount. Subscriptions renew automatically every two months unless canceled. I can confirm that your subscription has now been canceled, and no further shipments will be sent. I sincerely apologize for any inconvenience this has caused. – 10X Health Support Team
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Carrie P.
Sep 15, 2025
Failure to respond to multiple emails.
I sent multiple emails requesting assistance with no response. This after investing over 4K in your company testing & supplements. I would hope that this is the exception to the rule, not the standard business operation. Being ignored/ ghosted does not help your business model. I hope that this was an oversight and that someone will respond in a timely manner.
Response from 10X Health SystemSep 15, 2025
Hi Carrie , We’re very sorry to hear about your experience and truly appreciate you bringing this to our attention. We do not see any record of communication via phone or email on our end, but to ensure you are fully supported, an advisor will be reaching out to you today to assist with any questions you may have and make sure you are taken care of. – 10X Health Support Team
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Caroman G.
Sep 15, 2025
I was able to ask my initial question…
I was able to ask my initial question but never got a response on my follow up questions.
Response from 10X Health SystemSep 15, 2025
Hi Caroman , We’re very sorry you didn’t receive a response to your follow-up questions. To make sure you feel fully supported, we will connect you with an advisor who can go over everything in detail and answer all of your questions so you feel comfortable moving forward. – 10X Health Support Team
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Shelby V.
Sep 14, 2025
Your vitamins are great
Your vitamins are great. I feel so much better
Response from 10X Health SystemSep 15, 2025
Hi Shelby , We’re so happy to hear you’re feeling so much better with our vitamins! Thank you for sharing your experience with us. – 10X Health Support Team
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