10X Health System Reviews | Read Customer Reviews of 10xhealthsystem.com

10X Health System Reviews | Read Customer Reviews of 10xhealthsystem.com

10X Health System reviews

1,811 approved reviews, newest moderated first

James D.
Sep 30, 2025
Customer service is not responding to a…
Customer service is not responding to a complaint about getting an opened container in my order.
Response from 10X Health SystemSep 30, 2025
Hi James, We sincerely apologize for the concern caused by receiving an opened container. I also want to clarify that we have not seen any prior communication from you regarding this matter on our end. To ensure this is resolved quickly, one of our team members is already reaching out directly to assist you. Thank you for bringing this to our attention, and we appreciate your patience as we work to make this right. -10X Health Support Team
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deedy a G.
Sep 29, 2025
I am able to adjust my order if needed
I am able to adjust my order if needed, easily. The products are good and address my needs. Methylation issues are managed with these supplements. Life. Is.Good.
Response from 10X Health SystemSep 29, 2025
Hi Deedy , Thank you for sharing your experience! We are so glad to hear that adjusting your order has been easy and that the products are supporting your needs. It is wonderful to know the supplements are helping with methylation issues and contributing to your overall well-being. Life is good indeed—we are grateful to be part of your journey! —10X Health Support Team
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Ch
Sep 29, 2025
Not a good experience
I ordered the blood and saliva test a couple months back and was very excited to get started. I then found out that the nearest blood draw facility was in New Hampshire about 3 hours away. I attempted to cancel the entire order since I wanted to do all of the tests and get the proper remedies. I’ve been refunded for the blood test but they say my saliva test has been “done”. Not sure what that means since it’s sitting here empty and unshipped. Customer service is lacking at a minimum and I feel like I’ve been scammed. I can’t recommend this company as much as I wanted to.
Response from 10X Health SystemSep 29, 2025
Hi , Thank you for sharing your feedback, and I am very sorry about the difficulty you experienced with your blood test. We understand that having the nearest LabCorp location so far away was a major inconvenience, and that is why we were willing to refund you—as unexpected situations like that do happen. When it comes to our gene test, the refund policy is a bit different. We have requested more details on your case so a team member can reach out to you directly and review the situation further to see what can be done. Please know we take your concerns seriously, and we truly appreciate you bringing this to our attention. —10X Health Support Team
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Tom
Sep 29, 2025
Adjusting subscription order dates and…
Adjusting subscription order dates and amounts of products through profile instead of email.
Response from 10X Health SystemSep 29, 2025
Hi Tom , Thank you for your feedback. We appreciate you taking the time to share your experience. I did want to clarify that we do offer the option to manage subscription order dates and product amounts directly through your account on our website. If you need any assistance navigating this feature, our team would be happy to guide you. 844-977-2810 —10X Health Support Team
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Richard Roby I.
Sep 28, 2025
The process is 2 all over the place
The process is 2 all over the place. Communication of results needs to be once with a qualified professional that can break down each report and what they mean with each other.
Response from 10X Health SystemSep 29, 2025
Hi Richard , Thank you for your feedback. We understand how important it is to have results communicated clearly and in a way that connects all the reports together. We appreciate you sharing your perspective, as it helps us see where we can refine the process to better meet customer expectations. Your input is valuable, and we will take it into consideration as we continue to improve. —10X Health Support Team
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Rhonda P.
Sep 28, 2025
The order arrived promptly
The order arrived promptly. I have received updates and offers which are appreciated.
Response from 10X Health SystemSep 29, 2025
Hi Rhonda , Thank you for sharing your experience! We are glad your order arrived promptly and that you find the updates and offers helpful. We truly appreciate your feedback and your trust in us. —10X Health Support Team
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Derek C C.
Sep 28, 2025
Always an Excellent Product 👌 The…
Always an Excellent Product 👌 The Aminos are a game changer 🙌 Thanks Team
Response from 10X Health SystemSep 29, 2025
Hi Derek , Thank you so much for your amazing feedback! We are thrilled to hear you are loving the Aminos—they truly are a game changer. We appreciate your kind words and are grateful to have you as part of the 10X family. —10X Health Support Team
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Kc M.
Sep 28, 2025
Service is exceptional
Service is exceptional, little pricey but worth it
Response from 10X Health SystemSep 29, 2025
Hi there , Thank you for your kind words! We are so glad to hear you feel the service has been exceptional. We understand that the cost can feel like an investment, and we truly appreciate your trust in us and your commitment to your health—it means a lot. —10X Health Support Team
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