10X Health System is on a mission to 10X people’s wellness throughout the world by enhancing human performance. Modern medicine isn’t a patient-centric practice. We want to bring you on a wellness journey that’s going to change your life for the better and propel you to the next level. We do this by understanding your body (gene testing, blood testing) and finding the missing raw materials that can help you perform more optimally (IV therapy, supplements, red light therapy and our Superhuman Protocol). 10X Health is about precision wellness, restoration, cellular repair, and regeneration. Together we restore your passion, purpose, and physiology.
10X Health System (10xhealthsystem.com) has 1,811 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
10xhealthsystem.com
Website
10xhealthsystem.com
Category
Hospital & Emergency
Listed on Five Star Index
2026
About these reviews
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The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Can’t get my genetic test kit. Over 3 weeks still have no clue why they won’t send to me. Bad customer service
Response from 10X Health SystemDec 2, 2025
Hi Timothy,
We’re truly sorry to hear about your experience — this is not the level of service we aim to provide but we can ensure you will feel fully supported moving forward!
We’ve escalated this right away, and a team member will be reaching out to you as soon as possible with a clear update and next steps. Thank you for bringing this to our attention, and we appreciate your patience while we get this corrected.
—10X Health Support Team
GH
Greg H.
I would like to give credit to my…
I would like to give credit to my health concierge Dani (Maria) Maldonado, every issue I've had she solved quickly professionally and absolutely made me feel life I was important. Thank you so very much Dani!
Response from 10X Health SystemDec 2, 2025
Hello Greg,
Our team is very glad to hear about your experience!
It means a great deal to know that Dani was able to address your concerns quickly, professionally, and in a way that made you feel valued. We truly appreciate you taking the time to share this.
Wishing you continued success on your health journey.
–10X Health Support
SW
Stephen W.
It was a great way to kickstart taking…
It was a great way to kickstart taking control of our health! The process is easy, and getting the supplements is also incredibly simple. They were here in a flash, and I could easily start my new routine!
Response from 10X Health SystemDec 1, 2025
Hi Stephen,
Thank you so much for sharing your experience! We’re thrilled to hear that getting started felt seamless and that your supplements arrived quickly so you could begin your routine without delay. Taking control of your health is a big step, and we’re honored to be part of that journey with you.
We look forward to continuing to support you every step of the way!
—10X Health Support Team
KL
Kevin L.
A NEW START
FOLLOW UP IS VERY IMPORTANT AND YOU GUYS DID THAT IING THE PROTCOLE AND WE WILL SEE WHAT KIND OF RESULTS I GET
Response from 10X Health SystemDec 1, 2025
Hi Kevin,
Thank you so much for the kind words! We completely agree — follow-up is a huge part of making sure you feel supported and confident every step of the way. We’re glad our team was able to stay connected with you throughout the process.
We’re excited for you to continue the protocol and look forward to seeing what kind of results you experience. If you ever need anything or have questions along the way, we’re always here to help.
—10X Health Support Team
ER
Eric R.
Beware, 10x are thieves (and liars now)
Beware, these guys will take your money and give you no service in return. They took my $500+ months ago, never gave me results. Numerous emails to their support resulted in a couple of useless responses, and eventually led to them ghosting me. I'm going to charge this back with the credit card company.
UPDATES:
1) The reply 10X posted to this review is FALSE. They did not provide what was needed to access my results. I wasn't checking or signing in with the wrong email address as indicated, and I never said that. That is a 100% fabrication. Rather, they acknowledged a problem on their end with the email address they assigned to my results in error, then they stopped responding to me after they said they would investigate. My replies to them were immediate, and clear. They can't stop being unethical apparently. The reply is full of lies.
2) They contacted me within minutes of this review posting, after getting nothing from them for weeks via their support ticketing system. THEY'RE MORE CONCERNED ABOUT REVIEWS THAN PROPER SUPPORT.
3) Now that they have indeed gotten me access to my results, almost 2 months after they say they were "ready" I now see that these reports they provide are woefully uninformative. You apparently pay $599 to get an equivocal report that is mostly just links to "click here to buy more stuff from us."
HORRIBLE COMPANY, SERVICE _AND_ PRODUCT.
MORE UPDATES as they revise their dishonest reply:
LIE FROM 10x: "When your order was placed, the email address entered at checkout in Shopify was the one we initially used to send your results. After you let us know that this was not the correct email"
TRUTH: That _was_ the correct email, and I never said otherwise. YOU GUYS said the results were associated with some other email address, and I have no idea what it was or where you got it from. That was 100%your doing, and you're still not taking ownership of your error, and more importantly, taking ownership ghosting me rather than fixing it.
LIE FROM 10x: "You later reached out again asking about your results, and our team confirmed that they were ready and available through the updated email address"
TRUTH: There was no updated email address provided, and I don't have another email address. There is and only ever has been one email address. Further, the results WERE NOT AVAILABLE using my email address.
The last support reply I received acknowledged there was still a problem, and stated that it would be "elevated." Then, you went dark until I posted a review here, which makes this all even worse.
Response from 10X Health SystemDec 1, 2025
Hi Eric,
Thank you for taking the time to share your feedback with us. I am very sorry for the confusion and any frustration this experience has caused. I would like to clarify what happened on our end so we can make sure you have everything you need.
When your order was placed, the email address entered at checkout in Shopify was the one we initially used to send your results. After you let us know that this was not the correct email, our team promptly updated it to the new email you provided and sent you detailed instructions on how to access your results on Nov 17th.
You later reached out again asking about your results, and our team confirmed that they were ready and available through the updated email address. Please also note that our team was out of the office last week due to the holidays, which did cause some delays in our response time, and I truly apologize for any inconvenience that caused.
We take feedback like yours very seriously because it helps us improve our communication and processes. Our priority is that you feel supported and have clear access to your information. Thank you again for your patience and for giving us the opportunity to make this right.
-10X Health Support Team
PS
Peter S.
So far- it’s a lot of talk, no delivery
So far, it’s been a lot of wasted time. I followed the link to set up my lab work to at labcorp. I made the appointment via the website as directed. I get to labcorp and they don’t have any record of 10x paying for the bloodwork. We all speak, or attempt to speak with the 10x call center but the 10x call center isn’t in the US and the call takers accent was so heavy, we couldn’t communicate. Finally get the lab work done, get the review from a doctor- nice guy- get supplements and TRT paid for including $50 for 2 day shipping. Now in day 5 of 2 day shipping. I can’t proceed with my next step until I have all of the stuff that was ordered. The package has to be signed for so their shipper- FedEx - notified me of a 4 hour window to have someone here to sign for it. They no showed- package shows at their facility here in the area. The 10x people are nice but their service is subpar at best. I would NOT recommend this company to anyone.
Response from 10X Health SystemDec 1, 2025
Hi Peter,
Thank you for taking the time to share this detailed feedback — and I truly apologize for the delivery issues you experienced. Once an order leaves our facility, shipping delays fall into the carrier’s hands, and unfortunately FedEx missed the original delivery window. We understand how frustrating that is, especially when a signature is required.
We do show your package is out for delivery today, and a team member has already reached out to support you directly and make sure everything moves forward smoothly from here.
Your experience matters to us, and we’re committed to ensuring the rest of your journey with 10X feels clear, consistent, and fully supported. If you ever need anything at all, please reach out — we’re here to help.
-10X Health Support Team
CH
Christina
Fast delivery!
Fast delivery!
Response from 10X Health SystemDec 1, 2025
Hello Christina,
ChatGPT said:
Thank you for sharing your experience!
Our team is pleased to hear that your order arrived so quickly. We are always working to ensure a smooth and efficient experience, and your feedback means a great deal.
Wishing you continued success on your health journey.
–10X Health Support
KH
KAREN H.
Order was correct and quick delivery
Order was correct and quick delivery
Response from 10X Health SystemDec 1, 2025
Hello Ms. Hood,
Thank you for sharing your experience!
Our team is glad to hear that your order was accurate and arrived quickly. We strive to provide a smooth and reliable experience, and it is encouraging to know that everything met your expectations.
Wishing you continued success on your health journey.
–10X Health Support
