10 FederalReviews of 10federalstorage.com

unprofessional i rent a storage unit than get there and the lock has a key lock in not Combination code so i call to let them no its the wrong lock and i need a new unit or lock changed they told me it would take 3to 5 business days no i need my storage unit now the lady was very rude on the phone so i requested a refund becuz im not waitin 3 to 5 days on a unit i already paid for

They made it so easy to rent a unit and there nice and clean!

Super easy process to sign up online and able to start putting in storage that day! Definately recommend. Facility is nice and cool and pretty clean.

So helpful!!! Great costumer service!!

I was easily confused with the lock situation, but was promptly told how to use it in a nice manner. Very helpful

Very simple process. Easily done

In response to management at 10 Federal storage: my vehicle was parked in the space you assigned to me. CHECK YOUR RECORDS. Furthermore, I’m insulted that you would insinuated I had been living in your facility. LIES! My family lives 2 mins from your storage. Had I been living there I might have heard when thieves cut a hole in your fence and vandalized my shuttle. Which your “so called” security cameras never captured by the way. I’m a 57 year old woman who, with blood sweat and now tears, has been converting a E450 shuttle bus “Harmoni” into a lifelong dream home to live freely and service others. Many of my family, friends and social media followers have been on this therapeutic journey with me. At the moment I am homeless and Harmoni is incomplete with heavy unmounted objects moving freely around inside. My home was snatched away by 10federal Storage(Camden, SC) whose main office is in Raleigh, NC. Harmoni was towed away without utilizing “EVERY” contactable means I supplied at the time of our contract. I have paid 10 Federal every month, on time, for almost a year, this includes the beginning of July, the month they chose to violated me. I trusted you, even after my shuttle was vandalized in your storage with your “so called” security camera system. “I” also kept an eye on “your” property and notified you (with pictures) when there were holes in your fence damages to your property as well as the security gate not functioning. Could you be any more ungrateful? Could you care any less Mr. Minsley? So now, unaffordable tow fees are accumulating as I write this. Where is your common sense and humanity? I have been trying to contact a “human being” at your office with no success. I feel violated, and unappreciated as a valued customer. It’s stressful and very difficult to sleep. My entire life is in my home. I’m giving you a short grace period to do the right thing. Former Loyal Customer Vivienne Fees as of 7/19/21: $769 Daily fees: $44 “Management” Please do not respond to my very real emotional review with a bunch of meaningless platitudes. Save it for your civil suits. It’s clear that to you we are merely just taking up space, which equates to the “mighty dollar”

10 Federal Self Storage in Camden SC located @ 338 Sumter Hwy...Should be closed down . They took the rent fee for July off my card.....The same day they sent an email to my spam telling me to move my camper off the premises for paving and maintenance.. WTH..I had paid 440.00 to have someone move my camper to this facility because I was assured 3 weeks prior by an agent at there office that my camper would be Just fine there til I find a lot to place it on..I specifically asked the gentleman if it would be okay there for at least 2 months..Sure He Said... No Worries He Said. I rented a covered storage unit on June 12 and when I came to check on it July 11th it was gone.. They had it towed because they were going to do maintenance on lot they said.. Said I ignored letters asking to remove it.. NEVER GOT ANY SUCH LETTER.NEVER GOT A PHONE CALL..SINCE THEY TOOK MY MONEY ON JULY 1 OFF MY CARD I DID NOT SEARCH FOR EMAIL FROM THEM..ALSO THE INCOMPETENT AGENT TYPED MY PHONE NUMBER IN WRONG..HAD I KNOWN THAT I WAS GOING TO HAVE TO MOVE MY CAMPER AGAIN IN 3 WEEKS....I NEVER IN HELL WOULD HAVE PAID 440.00 TO HAVE IT PLACED THERE.. I HAVE BEEN HOMELESS FOR 5 MONTHS WORKING ODD JOBS AND SAVING MY MONEY TO GET ME A PLACE TO LIVE IN OTHER THAN MY CAR..I WAS SAVING MONEY TO RENT A LOT TO HAVE IT PLACED ON...I WAS ALSO PREPARED TO START A REALLY GOOD JOB JULY 12TH..IAM OUT 900.00 PAY CHECK AS WELL AS 1000.00 IN TOW FEES AND HAVING TO HAVE IT PLACED ELSEWHERE...10 FEDERAL SELF STORAGE SHOULD NOT BE ALLOWED TO EVEN HAVE A BUSINESS LISCENSE..THEY KNEW THERE WAS GOING TO BE WORK AT THE FACILITY WHEN I RENTED MY SPACE AND LIED TO MY FACE..SHAME ON YOU..I AM IN PROCESS OF FILING A CIVIL SUIT IN COURT ON YOU ...