M H.
Excellent customer service
Excellent customer service, fast and efficient!

Founded in 1999, 101domain is a trusted domain name and web service provider with the largest selection of domain extensions found anywhere. An ICANN accredited domain registrar, 101domain serves over 250,000 customers, in over 180 countries providing Domain Names, Hosting, Google G-Suite, Sectigo SSL Certificates, Cloudflare Infrastructure Services, Domain Name Portfolio Management, Domain Acquisition, Monitoring and Enforcement, and Consulting.
101domain (101domain.com) has 717 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Claim this listingInternet & Software · El Monte, California
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Internet & Software · Los Angeles, California
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Internet & Software · San Francisco, California
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Internet & Software · San Francisco, California
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717 approved reviews, newest moderated first
M H.
Excellent customer service, fast and efficient!
Zvi G.
The agent was very knowledgable and got me the help I needed right away.
Leslie
Very efficient and helpful.
Jay
INCREDIBLE SUPPORT THANK YOU JEMIMA I had charges on my credit card from 101Domain. We are a tech business so it seemed right but I'd never heard of them. Jemima spent about 45 minutes on livechat with me and went above and beyond to find out if I had been billed by them, how much, and eventually work out that they manage the nic.io domain registrar and get access. I HIGHLY recommend this company for having such good support.
Alfanix S.
It was a fast and wonderful service.......
Mirna N.
BE CAREFUL SCAMMERS - 101 DOMAIN We did a mistake and moved most of our domains with them. We are NOT able to move them out anymore. They are not providing the authorization code and they locked the transfer. They have FULL control. WE ARE NOT ABLE TO UNLOCK OUR DOMAINS NOR GET THE INFORMATION The renewal fees are extremely high comparatively to other providers. All other companies provide full access to the authorization codes, reasonable price and full control. We have full control With 101Domain, they are locked. We are unable to unlock them. I sent multiple emails and support tickets. They provided only few and all others are still locked. Again, I requested to unlock all REPLYING TO BELOW MESSAGE: This is NOT true as they should be NOT locked from the IT LEVEL and manipulated by you. Why am I unable to unlock them myself? as clearly the online system do allow that. Why they are double locked? I have been struggling for more than 4months And for the domains registered with the trustee, they do have authorization code as confirmed by other providers. They are asking for the authorization code and I have been communicating this with 101Domain with NO RESULT Your pricing is over the top comparing to normal pricing and your service is bad We do have more than 200 domains and purchased with multiple providers. All do provide the list with the authorization code, excellent service, easy transfer and standard pricing. 101Domain, provide none of this. Yes I would appreciate immediate list of all authorization code, allow me to unblock my domains and transfer them. And regarding the ones with Trustee, I am able to connect you with the other company if need it. I would appreciate immediate action as I am not interested to pay double or triple the normal pricing. And the most important turn off for me is when I realized that I do not have full control with my domains. As if held hostage. This is how I felt and only with 101Domain
Response from 101domainJan 6, 2020
Hi Mirna, We know one of our account executives is working with you to find a happy solution. If you are still unsatisfied, our transfer team will be happy to assist you in transferring your domains from us to another provider per your requests until every last domain name is transferred out (if that’s what you wish). We have explained our transfer process in multiple conversations with you. In order to transfer your domains, all you have to do is follow our transfer process. We cannot provide what you are requesting, because a lot of country-code domains do not have authorization codes and are more difficult to transfer out. If you have domains registered with our Trustee, you will have to remove the Trustee prior to transferring domains to a different provider. All these reasons may delay the timeline for transferring domains out and make some domains more difficult to transfer out compared to other providers. Our pricing is structured in a way that you are always getting a discount when you register domains with us. When you pay for the renewal, you pay the full price, therefore, you will always pay higher prices for renewals. Low prices and good service don’t normally go together. If your main goal is low pricing, 101domain may not be a good fit for your needs. You may find that going with another provider is better in your case. Best regards, 101domain”
Saad R.
A long time to fulfill requests by the site and many requests are meaningless
Eli O.
very polite and help full service