101domainReviews of 101domain.com

101Domain uses a service called WithPersona, (Persona Identities, Inc.) This 3RD PARTY DATA AGGREGATION SERVICE demands a copy of your drivers license before 101Domain.com will release the domain name to you, the domain name that YOU ALREADY PAID FOR! They hold the domain hostage until you complete this step. Don't take my word for it, read the TrustPilot reviews on WithPersona about why you would NOT want to use this service. This 3RD PARTY DATA SYSTEM, WithPersona, is also using the domain, FromPersona.com as well.

This provider has been extremely disappointing. There have been several major issues over the years, many resulting in my website going offline. The current issue has left both my website and emails down for a full week, causing loss of business. I look forward to moving my business elsewhere once this issue is finally resolved. Would NOT recommend 101Domain.

I'm a web developer. I've managed 50+ domains with 101.ua for over 10 years across ~10 different registrars. Nothing comes close to this level of dysfunction — and I'm now convinced it's not incompetence. It's intentional. The transfer obstruction system — how it actually works: Every step of the transfer process is deliberately broken: NS changes only go through during business hours. I manage 50 domains. I've watched this pattern repeat across all of them — the zone never updates outside their support window. They tell you "up to 72 hours." The real reason is they batch-process changes manually when staff arrives. Every other registrar does this automatically in 1–3 hours. Removing the transfer lock doesn't mean you can transfer. They'll remove it — and then give you a broken auth code. I tested the same code with two different registrars. Both rejected it. Invalid. They don't provide the EPP contact auth code — claiming it's "not needed." It is, in some cases. They just won't give it. Making contact info public triggers a new 24-hour delay. So: request unlock → wait 24–40h → request contact visibility → wait another 24h → request auth code → get invalid code → start over. On weekends, add 48 hours to every step because support simply doesn't exist. I missed an auth code they sent me. The domain expired, got suspended, and I was forced to pay $26 to renew it with them again. The code was sent late — by their delays — and the window closed. Zero accountability. This isn't a struggling startup. This is a company that has systematically redesigned every domain management workflow to trap customers. Since closing their Ukrainian office, the service has become outright hostile to Ukrainian clients. Support gives template responses that don't match reality, contradicts itself between tickets, and disappears entirely on weekends. If you have domains here — start migrating now, one by one, and document everything. If you're considering registering — don't. Use anyone else on the planet.

101domain charged me for domains that were not actually available and were canceled by them. The domains were never activated, yet the charges posted to my bank. They refused to issue proper refunds, hiding behind “void” and “pending” excuses even after my bank confirmed the money was captured. Support contradicted itself and pushed responsibility to the bank instead of fixing their billing. No resolution. Forced to dispute with my bank.

Worst service and expensive! Even charging for registrant update which we know most registries don't.

I had a very disappointing experience with 101domain. My account was blocked without any clear reason, preventing me from accessing important information. When I tried to contact support, I found the process frustrating and unhelpful. I kept encountering errors like “403 Forbidden” while attempting to view my support ticket. It has now been more than a month, and the issue remains unresolved. Their customer service is extremely slow and unresponsive, and there seems to be no proper system for trustee services. I expected a more professional and transparent experience from a domain provider, but unfortunately, 101domain has fallen far below those expectations. I do not recommend their services at all.

Hello, Your 1-time-verification code doesn't work anymore. I tried to login into my account but the code you sent by email doesn't work. I tried Microsoft Edge Browser and Goggle Chrome Browser. I want to change my payment method. Thank you!!!!

This is a company they help with people I like this company