101domainFounded in 1999, 101domain is a trusted domain name and web service provider with the largest selection of domain extensions found anywhere. An ICANN accredited domain registrar, 101domain serves over 250,000 customers, in over 180 countries providing Domain Names, Hosting, Google G-Suite, Sectigo SSL Certificates, Cloudflare Infrastructure Services, Domain Name Portfolio Management, Domain Acquisition, Monitoring and Enforcement, and Consulting.
101domain (101domain.com) has 717 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingInternet & Software · El Monte, California
Excellent
Internet & Software · Los Angeles, California
Excellent
Internet & Software · San Francisco, California
Excellent
Internet & Software · San Francisco, California
Excellent
717 approved reviews, newest moderated first
Stephen D.
101domain is one of the most comprehensive domain registrars I've found. Their search engine makes finding the right domain easy, especially names international to the U.S. which you wouldn't have thought to check. I've been happy with their domain management portal, which is one of the easiest to use based on my research.
Sarah Yoga O.
Charlotte T was brilliant. Thank you for exception service.
Peter S.
Their customer service (at least the two agent I came across) is mind blowing. Super professional, and they offer to make everything really easy for you. It is even scary. They even give you very useful options as a follow up to what you are asking. Also so far (4 times) the reply was instantanious.
Ricardo B.
4 stars for features and control panel which are good but not amazing. support is 6 stars!! So 5 stars is the average... ;D
txzec14
I recently couldn't login after losing my username/pw after switching over to Windows 10. I emailed customer service and they replied within a few hours stating that they couldn't email my login credentials and provided me with some follow-up instructions. Initially this was very frustrating, but then I realized this was obviously a security measure to prevent someone from transferring your domain with a stolen email address. Eventually, I found my login info again and the issue was resolved. The 101domain dashboard has been updated with a new (and very concise) layout with clear navigation. Since Godaddy doesn't accept codes anymore, I decided to transfer my last few remaining domains to 101domain once they are nearing renewal. FYI- I've been a 101 customer since my last registrar automatically transferred my domain shortly after announcing they were ceasing operations.
Response from 101domainApr 9, 2020
Hi txzec14, we wanted to thank you for sharing your experience and feedback with us. You are correct. We have a strict procedure for account access recovery, and although it can be frustrating like you mentioned, it's for the security of our customers. In light of this, we are happy you have access to your account again and are pleased with the dashboard. We work very hard to implement feedback directly from our customers to create an experience you can enjoy. Now that you have all of your domains with us, we are excited to welcome you to the 101domain family! We look forward to continuing to work with you well into the future. Best regards, 101domain
N
I appreciate prompt response from support agent Cheney D
Nathan
Get support staff. Saved me so many hours
Maria M.
Teresa was great tech support help. I was extremely frustrated and nervous by some errors on my website. she was able to get me the help I needed and knew exactly what she was talking about. knowledgeable and hardworking.