100% PUREReviews of 100percentpure.com

As another reviewer mentioned, I never write reviews, let alone bad ones, but it is unacceptable for a company to treat their customers this way. I ordered on December 5th and was not informed that my package shipped until December 11th. I got an email stating that they were experiencing a traffic jam. I've been tracking my package for a week now with no movement. I've contacted customer service several times but have not received a response. When you call, you only get a voicemail to leave a message; there is no live person to speak to. I’m not sure if my package will ever arrive or if I will get my money back. It's December 19th, and still nothing. Lesson learned!! Buyers beware!!

I have never written a bad review. However, I feel I must give a warning on this company. We ordered on Dec. 1, by Dec 4 we were told that they were delaying shipping due to "high demand", on Dec 11 we were partially refunded because they oversold product they didn't have. Today is Dec 16 and we still do not have the rest of our order. I have sent 2 emails, and called multiple (6) times, and have yet to hear back from them. Customer service is non existent. It also looks like this Christmas present isn't going to show up.

never have anything in stock

While rarely disappointed by any seller, 100% Pure is NOT recommended. -- On top of all else, the spam is mind-boggling, it must be over 100 in about 5 weeks. No response from customer service.

I have nothing but great online experience with this company. I love the products such as the foundations, highlighters, and palettes! The last one I will be trying is the pencil eyeliner which arrived on time and in excellent condition. The price is a little bit pricey but for the quality ingredients, no one should be complaining about it. The crappy high-end products with chemicals are about the same price as this brand and I have no complaints about that. Just a little note (minus 1 star) that some of their products contain Titanium Dioxide. Probably unavoidable, but thanks for letting us know so that I can avoid purchasing those if I can.

Prices have gone up so much. You pay for shipping but it takes so long to get your product. They didn't take my order to be shipped for six days, and then they said shipping would take 7 to 10 business days. I will not be buying from this company again.

I referred 100%Pure to my daughter to order products as gifts. My daughter placed an order a month ago, still has not received the items, no communication. We both have sent numerous emails & phone calls with no response, up until a week ago when I threatened to call the credit company and file a claim, I got a response asking for the order number. Emailed the response right back. Still no word. No products. This is ridiculous & I feel horrible I ever referred this company. Never will I make that mistake again.

Ordered $162 worth of items from here that I'll never see. This company is a scam! They sent an e-mail claiming that they switched distribution centers to Rocket Shippers and that is why 20,000 people haven't received their items, their items arrived months later or items arrived damaged. I attempted to contact customer service, my ticket number in line for a response is 586,765!!! I wish I would've never ordered from here. Afraid I'm never going to get my money back. A good company would've shut their website down as soon as they saw a problem and not allowed people to continue ordering. Very frustrating.