100% PUREReviews of 100percentpure.com

Have been using the products from this company for over 20 here now . I am baffled by some of the reviews - 1 star ? Are you serious ? Certainly over the past few years I’ve noticed supply chain issues but the company has very high standards - what do you want them to do if they can’t source specific ingredients from a reputable , quality source - put in an order at Walmart , get some petro chemical works to knock up some horrible , cheap fillers ? Unlike many skincare/beauty companies the products are formulated with care and won’t add to your toxic load . Compare any of their products to other major brands and then you will see the difference . There’s a reason I’ve been using their products for a 25 years or so - they are bloody good and I have to say my skin is very good - I occasionally buy ridiculously expensive skincare to see what’s out there ( Augustinus Bader, Lyma etc ) and I always come back to 100 percent pure - for me there is nothing comparable at this price point or that I enjoy using as much . Also I admire the founders philanthropic mission . In regards to customer service - the very few issues that have arisen have been dealt with promptly. I honestly have never had a significant problem with them . Yes , items taking ages to be restocked are super annoying - but to make them out to be shoddy because you can’t get your favourite lipstick or blush is ridiculous - I’m waiting for the make up too but I’d rather wait until they make something as good as before than an inferior replacement . I like their commitment to quality skincare - they even bought an organic tea farm in Kyoto that’s how serious they are about their products . I have quite a few items on subscription which is great as I get to buy my favourites at a discounted rate . If you really care about what you put on your skin this is one of the very best . If fast consumption is what matters to you maybe look elsewhere.

A while ago I left a negative review saying that I ordered the product and never arrived. However I can't retrieve that review anymore and I would like to leave a positive one instead saying that after contacting customer service (by email) they answered quite quickly and they immediately performed a refund. I believe here the problem was on the post services and not the company itself that they still took full responsibility of this. I appreciate their effectiveness.

I live in England and was a bit dubious about ordering makeup online from the US. I have been looking for toxic free makeup for a while and came across this company. I ordered foundation, lipstick and bronzer. I ordered 3 foundations thinking one would be right. One was good but I didn’t want the other two and saw a neutral colour that I thought would work better and could be mixed. I contacted the company. It was very easy via email. They refunded me for one and exchanged the other and told me I could keep everything. I am very happy with the customer service and response time. The foundation is really good and I feel comfortable knowing I’m not poisoning myself with the nasty stuff that goes into most foundations. Very happy customer :) highly recommend!

If you found this company, you are already into natural products. I purchased several shampoos including glossy locks, honey and coconut, Burdock and Neem and I love them. I am now going to try the fruit pigmented make up. Their package did get lost the first time but customer service promised me a new set and I got it. I was really worried because I had never purchased from them before and didn't want it to be a scam company. I was ready to do a stop payment if necessary. I am writing this ease people's worry about it being a scam at the least. I have 6 bottles of shampoo sitting in my bathroom right now! I think the company had a poor logistics coordinator and I got an email saying that they will switch the third party company. They also do run out of stock but especially since they are all natural, it might be hard(er) to get the right materials all the time. The same email said they are working with their labs to make this less of a problem. Hoping you get to try their goods for yourself and wishing success upon 100% pure. I love it!

100%very good said

Okay, i usually don't take the time to write a review, I have to this time. A friend of mine who has been a long time customer had shared some of the products she uses with me and i fell in love with the products, especially the shampoos and conditioners. I bleach my hair and i noticed that after using these products my color stayed vibrant and the condition of my hair went from dry to soft. I ordered the shampoo and conditioners due to the black Friday specials going on and went a bit overboard and over budgeted myself and i placed the the order and was unable to cancel. My friend had told me how wonderful there customer service is and I can tell you now, she is completely right!! Knowing my package was due to arrive and being a new customer I wasn't sure how the process worked for returning. I spoke with a very nice representative that listened and was very concerned with my situation. Well my friend told me this company is Awesome and she wasn't kidding, not only did this wonderful, kind Rep. give me a full refund including shipping, she told me to keep the products when they arrive, use them or give them away as Christmas presents. This company is Wonderful and so is there products I stand behind that!!

Exceptional customer service! I haven't used their products enough to know how well they work but their return policy is incredibly flexible and I highly recommend giving them a try because of it :)

One of my favorites! I love that I can find plant based makeup that isn’t toxic