100% PUREReviews of 100percentpure.com

First about the make up. It's awful. Only good thing was the nail polish. Secondly, more importantly, this company is such a scam. Overpriced makeup, and shocking customer service. My order was delayed for one month, with no explanation for weeks, then I received a generic email about how they had been moving warehouses and they apologise for the delays and how every affected customer will get a special voucher to use. I got nothing. And then when my order finally arrived, it was missing items!!!! I reached out to customer service, and they actually sent replacements, but now I had to pay 8 euros in customs charges for one mascara and a nail polish!!! I have sent multiple emails regarding such a huge delay in my order, only to hear nothing back. It's absolutely shocking the way they treat their customers. I was looking forward to finding a good, non-toxic brand, but I will never ever shop here again! Stay away!

100%very good said

Parcel got lost and the first two links to open a claim didn't work... Then I contacted the delivery company and they said that pure could claim as it was delivery person's fault but I'm still having to wait while they look into it, I ordered my new make up and have been left £100 out of pocket as I've had to go buy some while I await them getting back to me. Have placed a smaller order so will see if this one arrives safely and if they sort my original one out as it's taken time to sort 🥴😤

Okay, i usually don't take the time to write a review, I have to this time. A friend of mine who has been a long time customer had shared some of the products she uses with me and i fell in love with the products, especially the shampoos and conditioners. I bleach my hair and i noticed that after using these products my color stayed vibrant and the condition of my hair went from dry to soft. I ordered the shampoo and conditioners due to the black Friday specials going on and went a bit overboard and over budgeted myself and i placed the the order and was unable to cancel. My friend had told me how wonderful there customer service is and I can tell you now, she is completely right!! Knowing my package was due to arrive and being a new customer I wasn't sure how the process worked for returning. I spoke with a very nice representative that listened and was very concerned with my situation. Well my friend told me this company is Awesome and she wasn't kidding, not only did this wonderful, kind Rep. give me a full refund including shipping, she told me to keep the products when they arrive, use them or give them away as Christmas presents. This company is Wonderful and so is there products I stand behind that!!

I have tried to contact them numerous times regarding product i ordered and spent extra for expedited 2 day delivery. No response. No product. I'm hoping I didn't get scammed out of 120.00

Spent hundreds on their overpriced cleansers unnecessary toners, and moisturizers. $34 for a 3.4 fluid oz. bottle of cleanser is ridiculous when cleansing should be the most basic cheap part of your routine. Better to get cleansers that are affordable, gentle on the skin. Also this overly expensive brand is fear inducing with the term “non-toxic!”

Exceptional customer service! I haven't used their products enough to know how well they work but their return policy is incredibly flexible and I highly recommend giving them a try because of it :)

I tried multiple 100percentpure products, mostly moisturizers and masks. They smell great and I like that there is nothing toxic in them. The only product that really worked for me is the coffee cream. Other products just smelled nice, no matter how many times I used them, there was no ‘moisturizing’ effect.