Christine
Customer service were kind and understanding of my experience .
I had contacted Zyren to advise them that I had experienced an allergic reaction to there neck cream. They contacted me immediately and advised there concern and had offered an immediate refund.
Response from ZyrenOct 8, 2026
Hi there, thank you for sharing this, and we're so sorry about the allergic reaction. We're glad we were able to get back to you quickly and arrange your refund. Please look after your skin, and see your doctor if it hasn't settled. We hope to welcome you back in the future. 💜



