Paul
Used this cream for about 2 weeks and…
Used this cream for about 2 weeks and gradually started to feel a burning sensation on my neck that became so painful I had to stop using it. Sent 2 emails to arrange a refund under the "try for 60 days and if you don't like it then you get a full refund". As yet I've had no reply after 3 days, even though I had an acknowledgement to say an agent would respond within hours. I get the cream doesn't work for everyone but avoid if you want any form of customer service. Update. Customer services contacted me and have arranged a full refund. The 5 star is for customer services, wouldn't be fair to rate the cream as I couldn't use it
Response from ZyrenJun 29, 2026
Hi there! Thanks so much for taking the time to share this 💜 it means a lot to us.



