ZuntaFiFor more than 40 years our team developed and perfected how to guide students and their families through the student loan process. Our intuitive online platform coupled with a tenured team eager to provide insightful assistance is an unbeatable combination well suited for more than just student loans. Our end-to-end loan platform is now available for a wide range of consumer lending.Our platform offers flexibility to develop custom finance products to suit each partner's market and customers. This turn-key solution requires no additional staffing and no technology investment. Loan customers receive personal service from our team, based in South Dakota, who is passionate about providing assistance and guidance from application through payoff.
ZuntaFi (zuntafi.com) has 354 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Investments & Wealth · Mission, South Dakota
Excellent
Investments & Wealth · Mission, South Dakota
Great
Investments & Wealth · Wakpamni Lake, South Dakota
Average
Investments & Wealth · Sioux Falls, South Dakota
Average
354 approved reviews, newest moderated first
Christopher H.
An app would help with security, ease of access and use, reliability, payments, info, etc…
Response from ZuntaFiJan 5, 2023
Hi, Thank you for taking the time to provide honest feedback! We use customer reviews to help make improvements to our processes. I will pass your feedback to the department manager. Thank you for taking time out of your busy day to share. Take care, Sheri Engleking
customer
The phone calls to ZuntaFi and the representatives are nice.
Response from ZuntaFiJan 5, 2023
Hi, Thank you for taking the time to leave feedback. I'm happy to hear about the excellent service you received! We pride ourselves in providing honest, transparent personal assistance every step of the way. Thanks for sharing your experience with us and the community. Take care, Sheri Engleking
safa A.
I needed a lot of help through out my loan process and whenever I contact them I get a fast response.
Response from ZuntaFiJan 5, 2023
Hi, Thank you for taking the time to leave feedback. I'm happy to hear about the excellent service you received! We pride ourselves in providing honest, transparent personal assistance every step of the way. Thanks for sharing your experience with us and the community. Take care, Sheri Engleking
Tosin
I had a good experience working with Zuntafi. It was accessible and easy to navigate.
Response from ZuntaFiJan 5, 2023
Hi, Thanks for the positive review. I am pleased to hear everything was accessible and easy to navigate! Please don’t hesitate to reach out to our office if you ever have any questions. Thanks again for taking the time to share your experience. Take care, Sheri Engleking
Olivia T.
ZuntaFi had a very straightforward process which was very helpful when being a first-time loan borrower. Their rules and regulations are to the point and nothing was left out in the process. Good experience! Thanks!
Response from ZuntaFiJan 5, 2023
Hi, Thanks for the positive review. I am pleased to hear everything was straightforward! We pride ourselves in providing honest, transparent personal assistance every step of the way. Please don’t hesitate to reach out to our office if you ever have any questions. Thanks again for taking the time to share your experience. Take care, Sheri Engleking
Ryan B.
The student loan/refinancing process at ZuntaFi is outrageously slow and not competitive in the market. I've watched several friends and family have loan processes that take a a few days from beginning to end. I have never had a loan/refinancing process that has taken less than two weeks and more often usually around 3 weeks.
Response from ZuntaFiJan 5, 2023
Hi, Thank you for taking the time to provide honest feedback. After you apply, there are regulatory processes and timeframes that need to be followed before your loan can be disbursed. While we understand this can be frustrating, we pride ourselves in providing honest, transparent communication regarding this process to ensure you understand the time it takes to obtain your financing. If you have additional questions, I encourage you to reach out to our office so we can make sure all your questions are answered! We are here to help! Take care, Sheri Engleking
1689
Everything went well.
Response from ZuntaFiSep 20, 2022
Hi! We are so grateful for your positive review. We pride ourselves in providing honest, transparent personal assistance every step of the way. Please don't hesitate to reach out to our office if you ever have questions. Thanks for sharing your experience with us and the community. Take care, Sheri Engleking
Arej G.
I wished to be informed about the refund policy and I was not able to.
Response from ZuntaFiSep 20, 2022
Hi Arej, Thank you for reaching out to ZuntaFi. After you are approved for financing and accept the terms of the loan, you have the right to cancel your loan up until midnight on the date identified in your Truth-In-Lending Final Disclosure. No funds can be disbursed to your school until after that date. I hope that helps clarify the cancellation period. If you need further assistance, we would be happy to review your account specifically. Please don’t hesitate to reach out to our office if you ever have questions! Take care, Sheri Engleking