ZuntaFiFor more than 40 years our team developed and perfected how to guide students and their families through the student loan process. Our intuitive online platform coupled with a tenured team eager to provide insightful assistance is an unbeatable combination well suited for more than just student loans. Our end-to-end loan platform is now available for a wide range of consumer lending.Our platform offers flexibility to develop custom finance products to suit each partner's market and customers. This turn-key solution requires no additional staffing and no technology investment. Loan customers receive personal service from our team, based in South Dakota, who is passionate about providing assistance and guidance from application through payoff.
ZuntaFi (zuntafi.com) has 354 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Investments & Wealth · Mission, South Dakota
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Investments & Wealth · Wakpamni Lake, South Dakota
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Investments & Wealth · Sioux Falls, South Dakota
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Showing 8 reviews with 2 stars · Clear filters
Marcus M.
If you have the option to go with another lender, I would recommend doing so. I made my monthly payment to ZuntaFi every month for over 5 years, and one my student loans still had a balance higher than the original amount. I’m sure ZuntaFi was well within their legal rights to charge such high interest, but their practices feel dishonest nonetheless. I’m relieved to have refinanced with a more reputable lender.
Can The Candid O.
After paying ZuntaFi a 5k Loan at the end of the loan my balance was $95 the company received my final payment but still reported it as charged off 2 weeks after my previous payment was received. Instead of simply closed and paid in full with creditors. My $95 was not returned so it was not charged off. Thus negatively effecting my credit profile. I reached out to the company; requested correction. A manager would not come to the phone and they did not call me back as told. I disputed it with the Credit Agency and Zuntafi incorrectly verified the wrong information. This is very disheartening as a consumer who paid the loan in full. AVOID THESE PEOPLE I AM EXTREMELY UPSET. My credit as a disabled Mom is extremely important and the smallest inaccuracies effect ppls real lives.
Sudeep P.
13% interest on a student loan should be criminal.
Carson S.
Your IT department made my loan take longer that it was supposed to.
Response from ZuntaFiAug 10, 2023
Hi, Thank you for taking the time to provide honest feedback. After you apply, there are regulatory processes and timeframes that need to be followed before your loan can be disbursed. While we understand this can be frustrating, we pride ourselves in providing honest, transparent communication regarding this process to ensure you understand the time it takes to obtain your financing. If you have additional questions, I encourage you to reach out to our office so we can make sure all your questions are answered! We are here to help! Take care, Sheri Engleking
Randa
My account manager is very helpful & honest! She is exceptional for her role. However, the loan I received was modified without my knowledge when it was sold to Zuntafi & now I have to pay over a 10% interest rate that I can't afford. I am basically stuck accruing debt, with my Principal balance growing, until I come up with a new plan. It is really unfortunate.
Response from ZuntaFiJul 14, 2023
Hi Randa, Thank you for taking the time to provide honest feedback. I'm happy to hear about the excellent service you received. We pride ourselves in providing honest, transparent and personal service. ZuntaFi is a loan servicer and does not determine the loan terms when you obtain college financing. I expect you have a variable rate loan, therefore as interest rates increase (as they are right now) your payment increases. I'd be happy to review your account to confirm everything is set up appropriately. Please feel free to contact me at [email protected]. Thank you for taking the time to provide feedback! Take care, Sheri Engleking
Haley B.
It's very archaic to have to mail in signed forms. Why can't everthing be electronic?
Response from ZuntaFiJun 29, 2023
Hi, Thank you for taking the time to provide honest feedback! I’d be happy to help answer your question. We are required to follow a multitude of state and federal requirements when you apply for a loan. In your state, spousal approval is needed when you apply for a loan. At this time, in order for ZuntaFi to obtain the spousal approval on the loan application, you need to print the loan application and submit it after your spouse approves. While we understand this process can be frustrating, I hope you take comfort knowing you are working with a company that takes compliance seriously. I appreciate you taking the time out of your busy day to provide honest feedback. If you have additional questions, I encourage you to reach out to our office so we can make sure all your questions are answered! Take care, Sheri Engleking
Ryan B.
The student loan/refinancing process at ZuntaFi is outrageously slow and not competitive in the market. I've watched several friends and family have loan processes that take a a few days from beginning to end. I have never had a loan/refinancing process that has taken less than two weeks and more often usually around 3 weeks.
Response from ZuntaFiJan 5, 2023
Hi, Thank you for taking the time to provide honest feedback. After you apply, there are regulatory processes and timeframes that need to be followed before your loan can be disbursed. While we understand this can be frustrating, we pride ourselves in providing honest, transparent communication regarding this process to ensure you understand the time it takes to obtain your financing. If you have additional questions, I encourage you to reach out to our office so we can make sure all your questions are answered! We are here to help! Take care, Sheri Engleking
Nina P.
This loan took longer than expected to go through, which caused me to have an expensive late fee from my university :(
Response from ZuntaFiJan 5, 2023
Hi, Thank you for taking the time to provide honest feedback. After you apply, there are regulatory processes and timeframes that need to be followed before your loan can be disbursed to your school. In addition, your school is required to certify your enrollment before your loan can be approved. Unfortunately, we don’t have control over when your school completes the certification. While we understand this can be frustrating, we pride ourselves in providing honest, transparent communication regarding this process to ensure you understand the time it takes to obtain your financing. If you have additional questions, I encourage you to reach out to our office so we can make sure all your questions are answered! We are here to help! Take care, Sheri Engleking