ZuntaFiReviews of zuntafi.com

4.5354 reviews
Investments & Wealth
105 1st Ave SW, Aberdeen, South Dakota

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ZuntaFi

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About ZuntaFi

For more than 40 years our team developed and perfected how to guide students and their families through the student loan process. Our intuitive online platform coupled with a tenured team eager to provide insightful assistance is an unbeatable combination well suited for more than just student loans. Our end-to-end loan platform is now available for a wide range of consumer lending.Our platform offers flexibility to develop custom finance products to suit each partner's market and customers. This turn-key solution requires no additional staffing and no technology investment. Loan customers receive personal service from our team, based in South Dakota, who is passionate about providing assistance and guidance from application through payoff.

ZuntaFi (zuntafi.com) has 354 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: zuntafi.com
Website: zuntafi.com
Category: Investments & Wealth
Location: Aberdeen, South Dakota
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 50% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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More in Investments & Wealth, South Dakota

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About ZuntaFi

ZuntaFi (zuntafi.com) has 354 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: zuntafi.com
Website: zuntafi.com
Category: Investments & Wealth
Location: Aberdeen, South Dakota
Listed on Five Star Index: 2026

JesusR0x!

Jan 25, 2023

JUST PAY UP!

This company does not care about the circumstances of the loan. I actually went to a school that was closed for fraudulent loan practices. They could care less. The processes are not explained and they change your account manager without notice. I've had 8 different people since 2010. How stupid is it to add $10,000 in "collections" fees to a defaulted loan? I didn't ignore their calls, I explained what was going on, and it still defaults and they added 10K for calling me. I've set up AutoPay multiple times and every time they tell me an amount I agree to and then I get a notice saying the amount has gone up. Every time....I can honestly say having them as a student loan servicer is a horrible burden. I want to refinance but the payment history on this loan and the default destroyed my credit so there went that. I see why people are moving to foreign countries and never coming back. I want to pay but this variable interest is racketeering! I had been throwing money in the trash with them for years just so every four months they can jack up their predatory interest rates. Biggest regret of my life. Don't trust the TrustPilot review it's a lie. Go and read their reviews on Google and you'll see the truth.

Response from ZuntaFiJan 25, 2023

Hi, Thank you for taking the time to provide honest feedback. ZuntaFi is a loan servicer and does not determine the loan terms when you obtain college financing. We understand the terms of a promissory note can be overwhelming and your account manager is prepared to provide answers to your questions and help you through the repayment of your loan. When you have a variable rate loan, the payment amount will fluctuate with the market. Unfortunately we are in a time period with the economy where your rate index (LIBOR or Prime) has increased. When the index increases, the payment amount sometimes must also increase in order to make sure your loan balance is paid within the maximum term allowed in your promissory note. If your loan is in default and you are unable to pay the past due amount, please discuss with your account manager the option for the rehabilitation program. This allows you to resolve the default after a series of qualifying monthly payments. We are here to help, therefore please don't hesitate to contact our office with any questions. Thank you again for taking the time to provide honest feedback. Take care, Sheri Engleking

ZuntaFi reviews

354 approved reviews, newest moderated first

Byron B.
Mar 1, 2023
Loan Process
for my first time going through a loan process it was made easy!
Meena S.
Feb 27, 2023
helpful and fast
helpful and fast
Michael M.
Jan 29, 2023
The employees were helpful.
The employees were helpful.
JesusR0x!
Jan 25, 2023
JUST PAY UP!
This company does not care about the circumstances of the loan. I actually went to a school that was closed for fraudulent loan practices. They could care less. The processes are not explained and they change your account manager without notice. I've had 8 different people since 2010. How stupid is it to add $10,000 in "collections" fees to a defaulted loan? I didn't ignore their calls, I explained what was going on, and it still defaults and they added 10K for calling me. I've set up AutoPay multiple times and every time they tell me an amount I agree to and then I get a notice saying the amount has gone up. Every time....I can honestly say having them as a student loan servicer is a horrible burden. I want to refinance but the payment history on this loan and the default destroyed my credit so there went that. I see why people are moving to foreign countries and never coming back. I want to pay but this variable interest is racketeering! I had been throwing money in the trash with them for years just so every four months they can jack up their predatory interest rates. Biggest regret of my life. Don't trust the TrustPilot review it's a lie. Go and read their reviews on Google and you'll see the truth.
Response from ZuntaFiJan 25, 2023
Hi, Thank you for taking the time to provide honest feedback. ZuntaFi is a loan servicer and does not determine the loan terms when you obtain college financing. We understand the terms of a promissory note can be overwhelming and your account manager is prepared to provide answers to your questions and help you through the repayment of your loan. When you have a variable rate loan, the payment amount will fluctuate with the market. Unfortunately we are in a time period with the economy where your rate index (LIBOR or Prime) has increased. When the index increases, the payment amount sometimes must also increase in order to make sure your loan balance is paid within the maximum term allowed in your promissory note. If your loan is in default and you are unable to pay the past due amount, please discuss with your account manager the option for the rehabilitation program. This allows you to resolve the default after a series of qualifying monthly payments. We are here to help, therefore please don't hesitate to contact our office with any questions. Thank you again for taking the time to provide honest feedback. Take care, Sheri Engleking
Faith
Jan 24, 2023
Very easy process
Very easy process! Another great loan option, if needed!
Response from ZuntaFiJan 25, 2023
Hi Faith, We are incredibly grateful that you took the time out to leave us feedback. Thank you for your kind remarks and for sharing your experience with us and the community. Take care, Sheri Engleking
A. T.
Jan 14, 2023
My Zuntafi experience
I can appreciate the application process and how the lending department took a close look at my credentials to see that I was a worthy applicant. Christina Hoven, in documents, was very helpful and gave me options to provide what I needed to submit in order to help further my application.
Response from ZuntaFiJan 25, 2023
Hi, Thank you for the feedback. We pride ourselves in personal assistance and are here to help when you have questions. I’ve shared your kind remarks with Christina's manager and I know they will be thrilled with your feedback. Please don’t hesitate to reach out to our office if you ever have additional questions. Thanks for sharing your experience with us and the community. Take care, Sheri Engleking
Taylor J.
Jan 13, 2023
Great customer service!
Great customer service!
Response from ZuntaFiJan 25, 2023
Hi! Thank you for taking the time to leave feedback. I'm happy to hear about the great service you received! Thanks for sharing your experience with us and the community. Take care, Sheri Engleking
Ann M R.
Jan 4, 2023
Interest rates are very high
Interest rates are very high
Response from ZuntaFiJan 4, 2023
Hi, Thank you for taking the time to provide honest feedback. ZuntaFi works with lending partners to make college possible with competitive rates and friendly experts ready to answer your questions along the way. We want to make sure your voice is heard and will use your feedback as we continuously work to create attractive programs. Thanks again for taking the time out of your busy day to provide feedback! Take care, Sheri Engleking

ZuntaFiReviews of zuntafi.com

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helpful and fast

The employees were helpful.

JUST PAY UP!

Very easy process

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About ZuntaFi

About these reviews

More in Investments & Wealth, South Dakota

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helpful and fast

The employees were helpful.

JUST PAY UP!

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Interest rates are very high