Lisa L.
Great Customer Service
Have ordered from Zumbamboo several times. The pajamas are very soft and customization is adorable. Had an issue where I ordered a 2XL men’s pajamas and XL was delivered. I contacted customer service and they promptly replied and resolved issue immediately. Apparently it was a manufacturing labeling error. Very easy to work with.
Response from ZumbambooJun 24, 2026
Thank you so much for your continued support and for sharing your experience with Zumbamboo! We’re really glad to hear you love the softness and customization of the pajamas. We sincerely apologize again for the sizing mix-up caused by a labeling error, and we truly appreciate your patience while we resolved it for you. We’re happy our team was able to assist you quickly and make things right. Your kind words mean a lot to us, and we look forward to serving you again in the future!




