Odete P.
Zulay Kitchen False Warranty
I purchased a Zulay Kitchen milk frother that turned itself on when the battery cover was snapped onto the frother. You could not turn it off unless you removed the cover and dislodged the batteries. The box states a LIFETIME WARRANTY so I emailed a replacement request and received a reply to send a photo, which I did. Then Zulay Kitchen emailed saying their warranty only applied to items bought from specific vendors WHICH IS NOT SHOWN ON THEIR PACKAGING.They did not honor their warranty on a brand new product and sent me a "sorry, not sorry" response. Stay away from this unethical company!


