ZonarReviews of zonar.com

Updated: After posting my negative review GPSTrackit reached out to me to discuss my dissatisfaction. I think it was simply a matter of getting up the chain of command to the right person. The person I spoke with took responsibility for the promises that were made to us and had the custom report designed for us entirely at their cost. The report is exactly what we wanted and I couldn't be any happier. I would give them 5 stars but I am grading them down for the prior problem. I am now 100% satisfied with the product and service. We were looking to upgrade our GPS systems in our trucks. GPSTrackit was recommended to me by our Verizon Business Rep. After talking with the GPSTrackit Rep and going through a demo with him, I sent him copies of the reporting that I was provided with my current system and was important to me. He told me no problem with them providing me the same reports I needed. I ordered their system along with tablets from Verizon and expensive mounts from a third party provider. After using the product for a period of time I asked about when I would get the report I had been promised. They said it would cost $3,000 for them to custom design the report. I said but my Rep Omar promised me. They said Omar no longer works for them. Beware of false promises.

This day in age, it seems that great customer service is harder and harder to find. Heck, even good customer service has taken a back seat to the need to add Quantity to the Rolodex, instead of quality. This is not the case with the GPS Track It team. From the day our company sat down for a demo of the extensive products and services offered, GPS Track It has been quick to answer our questions, been attentive to our needs and adjustments, and amazingly quick to respond to emails and calls when the occasional issue does arise, usually due to human error on our side. We signed on with them a little over 6 months ago, and couldn't be happier! We have a fleet of just under 100 trucks, in 6 different states, so the tracking of each truck, and new E-Log monitoring of every driver can be difficult. GPS Track It makes it a breeze. Anyone looking for GPS Service needs to check into GPS Track It. My company has been with 3 different GPS providers over the course of the past several years, and none have compared to the service that GPS Track It has provided. Do yourself a favor, and look into them, you'll be glad you did.

I wanted to go out of my way to praise an exceptional employee by the name of Michelle Grace. We have been dealing with GPSTrackIt for some time now and I have yet to come across an employee as thorough and exception as she has been. Her training and explanations have been great and resourceful. Michelle has been a tremendous help thus far and I am honest when I say she is wonderful. Thank you for all your help thus far Michelle.

I have been very happy with their services. As I have had questions or issues they promptly addressed them. Michelle is wonderful and has done a great job taking care of my needs.

We are a mid size company, and GPS Trackit has helped us to implement cast saving measures with the easy to create and use reports. the Tracking software is very reliable and we have tested out the accuracy of the locator. The staff is very knowledgeable and will train you on any part that you would be unfamiliar with. I would recommend this company to anyone looking to increase profitability and decrease downtime.

The service I received was on point every time. All my questions were answered with incredible efficiency and accuracy. I believe I have the information and understanding to complete most any task within the 3 programs we use. A++ rating for the customer service and company.

I've used GPS Track-it to manage my agency's fleet of vehicles for 4 years now. Any troubleshooting or training, they've been available and on time with follow-ups. Also understanding as our fleet grew and budgets changed to work with me to keep our clients and staff safe without compromising quality. Very helpful and understanding, and their product is super easy to use (love that it's web based so I can access it on my phone, iPad, Laptop, etc.) especially love automating reports and alerts, and adjusting as needed so i can 'set it and forget it." The data their product sends is perfect for following up on speeding, accidents, unsafe driving, and even more importantly tracking mileage to schedule routine maintenance (oil changes, tire rotation, etc.) A lot of the features are easy enough to figure out with a little time to play around, but their YouTube tutorials and help desk staff are more than enough to go from zero to proficient.

I love the customer service here. They are easy to work with and get things done quickly. Always willing to help even if it is just a little questions. They have great people in their customer service! Everything runs smoothly and I hardly ever have any problems. They make it simple for me to understand.