ZonarReviews of zonar.com

Perfect thank

I am very satisfied with the service and the staff's attention; everything was great—highly recommended. Excellent app and very easy to use.

We were with GPS Trackit for years, they changed/sold to Zonar. Made us sign a new 3 year contact Our system never worked right after that. Reached out to Technical support numerous times with either no response or what they would suggest did not help. Reached out to our Sales Rep and did not get a response to the first three emails. We had no choice but to go with a different company and now our sales rep want to make it right or charge us over $5000.00 for terminating the contract for a product that should be documented as not working 9/25 Update: I was offered 50% , now I start hearing from the sales rep and customer service. It took three emails to request the updated invoice.

GPS track it does not stand by their so called "service". When you ask for help, you get ignored and then told that's untrue- even when you provide them with email proof of them not responding. Then they offer a "good will" discount of 50% for early termination fees. When you tell them that's unacceptable because they broke their own contract obligations and shouldn't be entitled to a cent, they try to bully you into re-signing another contract in order to remove said early termination fees and if you don't re-sign, they say they are going to send you to collections. I don't know about you, but that doesn't seem right to me. STAY FAR AWAY!! Also, there's never any supervisors or anyone to speak to in order resolve issues amicably in the moment. I've sent countless emails to every customer service rep and generic email on their website, and not a soul has acknowledged they dropped the ball. But, funny thing is, said emails that were not working well enough to respond when I asked for assistance, sure work when they're demanding money..Hmm...

Customer service and Tech help is very poor. I have been trying for over a month by phone and email to be called back from my account rep. I have had problems with equipment not working properly since my company has started with them. Tech supports go to line is that the problem is the installers fault. 9/14/26 After reading your company reply, my review is on point. Sent in complaint on June 26, 2026, Zonar replies on 9/14/26. Not very good customer service on response time. I have called and tried to escalate the issue's but still have same problems month in and out. Terrible company to work with, would not recommend them to anyone.

Manny was AMAZING!!! So helpful, so patient, full of knowledge. We will request him for all future trainings.

Melissa is great to work with and she is right on top of what i need when I call. I'm not crazy about the ELDs but I do like the cameras. They are a little to sensitive but do what I need.

The equipment was ship on time it was easy to set up and it very accurate