Zoe Lev JewelryReviews of zoelev.com

Very nice bracelet

Added a diamond initial to an existing Zoe Lev necklace....process was smooth and reasonably priced....my wife now has our granddaughters initial added to the necklace and is a happy camper now!

I ordered the personalized disc necklace with letter and charms, I had it for a few months now and never take it off! It's my favorite necklace, the craftsmanship is amazing, and shipped out super quickly, in addition the customer service is amazing, they helped me out throughout the whole process or personalizing it. thank you Zoe Lev!

I initially purchased this necklace as a layering piece but it’s so stunning I’m wearing it alone and love it. It’s small but the diamonds sparkle so brilliantly it appears larger than it is. I am so pleased with my necklace and get compliments on it every time I wear it.

I placed an order for earrings and contacted Zoe Lev Jewelry to return them on the same day they were delivered. The item was never opened or worn—I had my ear piercings surgically closed that day and could no longer use them. To my surprise, I was told the earrings were final sale, but this was not clearly disclosed on the product page at the time of purchase. The company refused a refund and only offered store credit, which I cannot use. After I shared this issue politely on social media, they blocked me instead of resolving it—which I found extremely unprofessional. I’ve since filed complaints with Afterpay, the BBB, and the Consumer Financial Protection Bureau. I’m sharing this to encourage others to be cautious before ordering. Make sure you fully understand their policies, and be aware that customer service may not be responsive or flexible—even in reasonable, time-sensitive situations.

DO NOT BUY FROM HERE Poor quality and my opal ring has split in half and the diamonds fall out. Got it repaired once from them but they want to charge me EVERYTIME. They don’t stand behind their product. They said I shouldn’t wear it ring daily. Guess what? I don’t. And still diamonds falling out. My birthstone ring dropping stones like it’s raining. My husband and I will never purchase from here again.

Received a bracelet for Christmas and it has snapped twice in two different spots since (3 months span). Got it repaired once by them. And a month later it broke again. This is a faulty product. Zoe Lev does not stand behind their products, and will not repair the bracelet without charging me $50, nor will they replace or refund it. Extremely disappointed with how unprofessionally Zoe Lev has handled this.

I purchased an initial diamond necklace as a gift. When received I was underwhelmed, the stones do not look bright and white as they do in the photo. They are almost tinted brown. It’s just not very pretty in real life, especially in comparison to other initial necklaces on the market. I would also highly caution any buyer to look at the return policy. Even for a single initial an item is not returnable if you are unsatisfied. Overall wouldn’t recommend this to anyone for the price, quality and return policy.