ZLINE Kitchen and BathReviews of zlinekitchen.com

The company rep Raleigh was very attentive to the issue of the range having broken glass in the door and guided us the process for requesting a replacement door. Raliegh made the process move smoothly. We are a small time contractor only doing 3 to 4 new species homes a year, but intend to continue using Zline products. Thanks!

Dylan immediately answered my question about converting my range hood to a recirculating one, which was not covered in the manual, and he even sent me a link to the parts I need in an email, along with a link to an instruction video for installing them.

Raven was fantastic. Exceptionally knowledgeable, very nice and patient, while I asked a ton of questions. She really did a great job!

The customer service at Zline is absolutely amazing. I've been blown away at how responsive and accommodating they have been to my multiple requests. Highly recommend!

After a second round of a failed part we still do not have a working oven, but hopefully that will change soon, as Nick worked with us to get a replacement part shipped out. Nick was empathetic and listened to our background history on the oven. He was professional and friendly, and gave us hope to get our new oven fixed for the holiday. He followed up on his promises, and he is giving us more confidence that we did the right thing in paying more for a Zline product.

fantastic customer service - I have a malfunctioning oven and followed the directions to diagnose problem and then representative couldn't have been more helpful and has directed very satisfactory solution.

What a great team you have at Zline. As a developer, we installed 3 high end condos with Zline autograph appliances ( truly an eve-catcher) and Zline shower systems. During construction, some of the systems were damaged and in need of replacement. Tonya worked with us to identify the needed parts and quickly turned around the replacement parts and shipped them directly to my office. In these days of customer service phone nightmares, Zline connected with not only a “real person” but one with a true and sincere concern for the builder and the reputation of her company. Job well done!

I purchased my faucet and sink one because it was American made and second because it was made in Tahoe! Having lived in Reno for 17 years before moving to Indiana, once I saw where the company was from, I was sold. Alex was so helpful when I called with my problem, made sure he knew exactly what the issue was, confirmed the information before closing the call. He wasn't in a hurry to get me off the phone and took the time to listen to the problem. If I ever need any other kitchen or bath product that ZLINE makes down the road, I will be buying from ZLINE again!