ZipWP is a cutting-edge website creation tool designed to help businesses, entrepreneurs, and creatives build stunning, professional websites with ease. Our platform combines powerful AI-driven technology with a user-friendly interface, allowing you to create a fully functional website in just minutes. Whether you're launching a new business, revamping your online presence, or need a fast, reliable solution, ZipWP is here to make website building stress-free.We pride ourselves on delivering high-quality designs, seamless customization options, and exceptional customer support, ensuring that your website not only looks great but performs exceptionally well too.
ZipWP (zipwp.com) has 336 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
zipwp.com
Website
zipwp.com
Category
Internet & Software
Location
Claymont, Delaware
Listed on Five Star Index
2026
About these reviews
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The company replied to 10% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Used it for a while, contacted support for questions - got back to me in minutes. Love the effort and great help from Julian! Would recommend to everyone.
PR
PYRAMID RADAR E.A S.
Staging a website
Nice templates.
AB
Antonio B.
Avoid this tool i lost my money
I purchased the Hobby plan from ZipWP after understanding that it allowed me to create 5 AI websites per day, as clearly suggested on their marketing page. After paying $99, I quickly realised this wasn’t the case — it only allows 5 total generations, not daily.
When I contacted support to request a refund (just a few days after purchase and within their advertised refund period), they refused, claiming I had made “SIGNIFICANT USE” of the product simply for testing its features. That logic makes no sense — how can a customer evaluate the tool without trying it first?
Their so-called “money-back guarantee” is misleading and inconsistent. Once you pay, you’ll quickly discover that they hide behind technicalities to deny refunds, even if the product doesn’t match your expectations or the advertised functionality.
The product itself feels unfinished and limited. The AI output is repetitive, and you’re forced to pay again if you want to generate more than 5 demo sites. For a company claiming to democratize AI web creation, their practices are far from transparent.
I’ve used many legitimate SaaS and WordPress tools over the years, and this is one of the few that left me feeling misled and ignored. Be very cautious before paying for ZipWP — once they have your money, they won’t give it back, regardless of their promises.
AVOID THIS.
Response from ZipWPNov 12, 2025
Hi Antonio,
We’re sorry to hear that your experience didn’t meet your expectations. At ZipWP, we always aim to maintain transparency and fairness for all users.
To clarify — the Hobby Plan is a lifetime, one-time purchase that includes 5 AI site generations in total, not 5 per day. This is clearly stated on our pricing page here:
👉 https://app.zipwp.com/pricing?sigmize_disabled=1
The daily AI generation feature is part of our Pro Plan, which operates on an annual subscription and offers higher limits and additional features.
Upon review, our team confirmed that all 5 AI site generations included in your Hobby Plan were used shortly after purchase. As per our refund policy, refunds may not be issued once the included plan value has been fully utilized. This policy ensures fairness and consistency for every customer.
That said, our support team has offered an exclusive 30% discount on an upgrade to the Pro Plan, which remains available if you’d like to continue building with ZipWP.
You can respond back on the same ticket if you'd like to continue, and our team will be happy to assist you further.
JE
Jen
Son unos estafadores.
Son unos estafadores.
Hoy mire y tenia un cobro de ellos.
Me dicen que es cobro automático porque hacen eso quien les dio permiso?.
2 escribi para cancelar y no me lo quieren cancelar porque avisaron por un email que yo nunca recibi.
3 por ley deben devolver el dinero en un plazo si no lo deseas.
Ladrones...estafa..hablaré mal de ustedes en todas partes si no me hacen mi reembolso
TS
Timothy S.
This company is a total fraud
This company is a total fraud. I paid a $39.00 fee for a one-year subscription using their AI, which is supposed to assist in building webpages. After building my pages, I was quite impressed until the next day when I discovered all the pages had been removed. They emailed me continually, stating my pages were good for three days. Then I was bombarded to "upgrade" after they received my payment! That's not what I paid for. What a sham! Not only was I at a loss of $39.00 that could have been put to better use, but also the time invested. When I contacted them, they just gave me the run-around and kept pitching for me to upgrade. I emailed them a request for a refund, which I never received!
I contacted my web host, Bluehost, regarding this matter. The agent wasn't able to help with this issue due to it being a 3rd party plug-in in Wordpress. ZIWP should be held accountable for fraudulent and predatory practices! I will pursue action against this company. Buyer beware.
Response from ZipWPNov 3, 2025
Hi Timothy,
I’m truly sorry to hear how upsetting this has been for you.
I’d like to help clear up what happened and make sure this is resolved fairly for you:
About the $39.00 Payment
We can see that you that the $39 payment was for Spectra Premium AI Credits, which can be purchased here: https://app.zipwp.com/credits-pricing
These credits allow you to use AI assistant inside WordPress (via Spectra) to generate sections and pages. They are separate from any ZipWP ai site building plans.
See AI site building plans here: https://app.zipwp.com/tiered-plans
Because no AI site building plan was purchased, your AI-generated ZipWP build ran on a Free Trial site, which automatically expires after 24 hours unless upgraded.
Why Your Pages Disappeared:
The pages you built were on that temporary “build site.” Once the trial expired, the site was automatically deleted. However, your Spectra Premium AI Credits are still active and can be used anytime within your own WordPress website.
That said, our offerings and product details — including the difference between Spectra AI Credits and ZipWP AI site building plans are explained on each page of our website, including the payment page (https://app.zipwp.com/credits-pricing
).
We never want our customers to feel pressured or misled, and your feedback helps us identify where we can make our explanations even clearer in the future.
Please know that we genuinely value your trust and time. If you’d like, we can personally look into your purchase details and see what we can do to make this right. Please reach out to us at [email protected]!
CH
Craig H.
Misleading, exploitative and dishonest company. Avoid ZipWP at all costs.
I strongly urge anyone, especially beginners trying to build their first website, to stay far away from ZipWP. Their so-called “money-back guarantee” is nothing more than bait to lure you into paying for a service that delivers no real value.
While building my WordPress site using Elementor, a ZipWP pop-up appeared suggesting I “add it” to help with setup. It seemed like a normal step in the Elementor process, so I installed it. Only after that did they demand payment, $99, which I reluctantly paid, thinking it was part of the legitimate setup.
Within hours, I realised it was useless to me. I hadn’t created or published anything meaningful with it, and it only made the process more complicated. I immediately requested a refund the same day, stating clearly that I wasn’t interested in upsells or offers just my refund.
Instead of honouring their 30-day money-back guarantee, they ignored my request and tried to convince me to keep using the product. When I reiterated that I wanted a refund, they suddenly claimed I’d made “extensive use” of their system and “gained value,” even though I had deleted everything and received zero benefit.
This is false, deceptive, and unethical. The product piggybacks on Elementor in a way that confuses new users, making them think it’s part of the website builder. Then, when you realise it’s not what you wanted and ask for a refund, they hide behind made-up “usage” claims.
It’s shameful how this company preys on beginners and small business owners trying to save costs by building their own websites. $99 may not mean much to a corporation, but it’s a lot when you’re just starting out and trusting a service that promises transparency and a money-back guarantee.
ZipWP’s practices are misleading, manipulative, and predatory. I’ve built enough trust with online tools to know the difference between honest software and a scam dressed up as “AI-powered convenience.” ZipWP falls into the latter category.
They’ve lost not just a customer, but my complete respect. If you value honesty, transparency, and fair treatment do not give ZipWP your money. You’ll regret it.
Response from ZipWPOct 23, 2025
Hi Craig,
We’re truly sorry to hear about your experience, and we completely understand your frustration. What you described is not the kind of experience we want anyone to have with ZipWP.
After reviewing your case, we can confirm that your refund has already been initiated and processed a couple of days ago. We apologize for any earlier confusion or delay in communication that may have caused additional frustration.
To clarify a few important points for transparency:
ZipWP is an independent platform and is not owned or operated by Elementor, though we integrate with it to help users quickly launch complete WordPress websites.
Our 100% money-back guarantee covers users who aren’t satisfied with their purchase, and we have honored that in your case.
We’ve also taken your feedback about our onboarding and pop-up experience seriously and shared it with our product team to ensure that no user, especially beginners, feels misled or confused at any point.
We truly regret that your first experience with ZipWP didn’t meet your expectations. Our goal has always been to make website creation simple, fast, and transparent, and your feedback will help us improve in that direction.
Thank you again for taking the time to share your thoughts, and we wish you the very best in your web-building journey ahead.
The ZipWP Team
RL
Roosevelt L.
My experience with ZipWP was a complete…
My experience with ZipWP was a complete disaster. Spent 12 hours trying to sort things out but after a whole day wasted, asked for my refund.
Response from ZipWPOct 22, 2025
Hi Roosevelt,
We’re truly sorry to hear about your experience and the frustration you went through while trying to get started with ZipWP. We completely understand how stressful it can feel to spend so much time without seeing the results you expected.
After reviewing your case, we can confirm that your refund was fully processed shortly after your request. We apologize if any part of the process felt confusing or delayed — that’s never our intention. Our support team’s goal is always to make the experience as smooth and transparent as possible.
We also appreciate the detailed feedback you shared about editing and publishing your site. It helps us continue improving ZipWP’s user experience and make customization and hosting connections even simpler in the future.
Thank you for giving ZipWP a try, and we genuinely hope you’ll consider us again in the future once we’ve made further improvements.
MM
Mr M.
Excellent software
Excellent software, with many features, their technical support is excellent. Very hlpful
Response from ZipWPOct 23, 2025
Thank you so much for your kind words! 😊
We’re thrilled to hear you’re enjoying the features and found our support team helpful.
Your feedback means a lot to us and keeps us motivated to keep improving every day! 💪
