ZipWPReviews of zipwp.com

Great company and product!!! Always quick to help.

There are still some improvements to be done (like more Elementor templates) but the Elementor version is finally working nice! Great job guys!

After 15 minutes I contacted support, my issue was resolved!

My Original Review (November 8, 2025): I purchased the Starter Cloud Plan (a paid plan) expecting at least basic Blueprint management and the ability to create and manage sites freely. After payment, I found that Blueprint site management is completely disabled, even though this restriction was not clearly disclosed before purchase. When I contacted ZipWP support, they repeatedly said that “Blueprints are only available on higher-tier plans,” and refused to issue a refund — even though I requested it within one week of purchase. Their pricing page design and wording are misleading, making users believe the paid Starter Cloud Plan includes full access to basic management features. The response I received was defensive and dismissive. Instead of resolving the issue, they tried to shift responsibility back to the user. This is unacceptable for a company that claims to value customer experience. Paid customers should not be treated this way. I strongly warn others: avoid purchasing the Starter Cloud Plan until ZipWP provides full transparency and updates their misleading pricing presentation. If the company resolves this matter and issues a refund, I will be happy to update my review accordingly. Update — November 12, 2025: To clarify my situation for other users: My purchase was for a 5-site annual plan, which should allow me to create and manage up to 5 sites within one year. However, once those 5 sites were created, I discovered that there was no way to delete or replace any of them — because the Blueprint management function, which is essential for managing or resetting sites, was locked behind a higher-tier plan. This crucial limitation was never clearly explained before purchase. The sales page simply stated “5 sites per year,” which naturally implies the ability to manage, replace, or reuse those sites during the contract period. Without the ability to delete old sites, the so-called “5-site plan” becomes effectively a one-time 5-site cap, not a genuine 5-site-per-year license. Such presentation is misleading and induces consumer misunderstanding. Many users, including myself, purchased this plan under the reasonable assumption that we could manage 5 sites freely throughout the year. This practice creates a false impression of value and functionality — a clear case of consumer deception. I strongly request ZipWP to correct this misleading communication and refund my payment immediately. As a customer from Japan, I find this conduct unethical and damaging to the trust of international users. — Hiroyuki Kato Update — November 15, 2025: Since my previous update on November 12, there has been no progress or refund from ZipWP. This is my final public notice: The company continues to ignore multiple refund requests made within one week of purchase, despite the fact that the 5-site annual plan design is fundamentally misleading. Customers are not told that it is impossible to delete or reuse sites unless upgrading to a higher-tier plan. This completely contradicts the normal understanding of a “5 sites per year” plan. ZipWP’s ongoing silence is unacceptable for a company claiming to serve international customers. I am now escalating this case through my credit card provider (chargeback) and through consumer protection channels in Japan. I am also filing a Report Company on Trustpilot due to misleading business practices. — Hiroyuki Kato Update — November 26, 2025: Even after all these reports and follow-ups, ZipWP still has not refunded my payment. Instead, they offered me a so-called discounted upgrade — an absurd proposal that completely ignores the core issue: their plan was misleadingly presented from the beginning. For anyone reading this review, I strongly recommend checking the reviews posted before November 6, 2025 — those are the most authentic reflections of user experiences before ZipWP’s reputation management efforts began. Out of 147 total reviews, approximately 15% are rated the lowest possible (1 star) — an alarming ratio for any subscription-based software company. This is not an isolated complaint but a systemic customer dissatisfaction issue, which ZipWP should acknowledge publicly rather than offering discounts to silence complaints. It’s time for ZipWP to take full responsibility, admit the flaws in its pricing design, and start issuing refunds to users misled by its unclear service presentation. — Hiroyuki Kato

Outstanding customer support and excellent products for Wordpress design.

Customer service was amazing I had a mess up on my end and they were very understanding and helpful thank yall so much 🙏

yes, love it! works great and thank you for the great support!

I’ve been using ZipWP for a few projects, mostly landing pages and smaller sites, and it’s been really helpful. I can get a basic WordPress site up quickly without dealing with the usual setup steps. The AI builder gives me a good starting point, and I just tweak things from there. I like that I don’t have to install a bunch of things manually - it saves me time when I’m trying to put something together fast. So far, it’s been a smooth experience and it’s worked well for the kind of work I do.