Fanny M.
Great experience and great customer…
Great experience and great customer service. Enjoy !

ZipWP is a cutting-edge website creation tool designed to help businesses, entrepreneurs, and creatives build stunning, professional websites with ease. Our platform combines powerful AI-driven technology with a user-friendly interface, allowing you to create a fully functional website in just minutes. Whether you're launching a new business, revamping your online presence, or need a fast, reliable solution, ZipWP is here to make website building stress-free.We pride ourselves on delivering high-quality designs, seamless customization options, and exceptional customer support, ensuring that your website not only looks great but performs exceptionally well too.
ZipWP (zipwp.com) has 336 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Fanny M.
Great experience and great customer service. Enjoy !
Yad S.
Gagana, a customer service rep for ZipWP answered my initial support ticket question and answered another question I was going to ask in a follow up email before I got to even ask it. I thought that was dope and super helpful. It helped me double down feeling good about my recent ZipWP purchase!
Natalie C.
Such a great company and wonderful people willing to go the extra mile
Math
😡😡😡Why am I being compelled to signup for ZipWP before being able to import a Starter template on my website????? Since when was this additional roadblock required???????
Response from ZipWPAug 21, 2024
Hello there, Thank you for your feedback. I understand that the new signup requirement can be frustrating, and I’d like to explain why we’ve made this change. ZipWP is developed by Brainstorm Force, the same team behind Astra, Spectra, and Starter Templates. Previously, we allowed users to import templates without creating an account. However, this led to a high volume of spam traffic and frequent DDoS attacks, which disrupted the service for our legitimate users. To maintain a smooth experience and protect our platform from these issues, we introduced a signup process. This helps us filter out spam and keep our services running smoothly. The signup is a one-time process, and once you’re logged in, you’ll be able to download templates with just a click, as before. We hope this clarifies the situation, and we would greatly appreciate it if you could reconsider your rating. Your support and understanding are very important to us. Best regards, Team ZipWP
ajk49
LOGIN impossible, no support, email link for pw reset not sent, terrible company. UPDATE: Login OK now but.... Great for English sites, but nothing worth for other languages. Stuck on images and other functions. They refer to "third parties". How simple would it be to translate in backoffice to English and pass this info to your third parties? As of 2024, approximately 5% of the global population speaks English as their native language.
Response from ZipWPAug 10, 2024
We're sorry to hear about the difficulties you've experienced with logging in and the trouble with receiving the password reset email. We understand how frustrating this can be, and we're here to help. Please try accessing our login page directly at https://app.zipwp.com/. If you're still unable to log in, you can reset your password by using this link: https://app.zipwp.com/forgot-password. If the password reset email hasn't arrived, please check your spam or junk folder, as it might have ended up there. If you're still facing issues, we encourage you to reach out to our support team. You can open a ticket via our support page at https://zipwp.com/support/open-a-ticket/, or simply email us at [email protected]. We're committed to resolving this issue for you as quickly as possible. Thank you for bringing this to our attention, and we appreciate your patience.
Numse O.
I NEVER signed up to your newsletter. I UNSUBSCRIBED to your newsletters. I COMPLETELY DELETED my account. But you still keep sending me newsletters!!? Clearly a contravention of the GDPR privacy laws. Not a company I would trust with a barge pole.
Response from ZipWPJul 26, 2024
When you click on the unsubscribe button, we understand that you do not want to hear from us, and we promptly remove you from our mailing list. We totally get that there is no point in sending emails to people who have unsubscribed. If you are still receiving our emails despite unsubscribing, we sincerely apologize for any inconvenience caused and thank you for bringing this to our attention. We tried searching with your name (Numse Olsen) in our system but could not find it in our email list. Perhaps, a different name is used? If you need any further assistance, please email us at [email protected], and we will ensure you are completely removed and investigate why you continue receiving emails despite your unsubscription.
Maureen
Update again in 2026 in response to their misleading pricing page. The recurring payment $99 "starter" plan only includes 5 sites in total (the same as the free plan). Why have they not included this information on the page, other than to mislead? It's the most important piece of info you need, whether you a complete beginner or build for a living. I have reported it in the UK to ASA and the UK International Consumer Centre. I would advise others to do the same until the half/misleading information on their site is changed. There are so many options for building sites using AI now that $99 is now realistic given that that they are no longer at the forefront of AI built WordPress sites. Update: lots of new templates have been added and the log in problems resolved so 5 stars now 🙂 Update: downgrading to 1 star. The most basic function of being able to log in without hassle is missing. Support know and don't seem to care as they haven't fixed it. I'd love to give ZipWP a higher rating but it's plagued with problems. I have problems logging in 9 times out of 10. I'm a paying customer but I've had "server is busy" messages so couldn't access anything. Another site got an error as soon as it was created. Building a site now and chose the "restaurant" option and the button is greyed out after selecting images so I can't continue. The price I paid was the Alpha price. It's now out of Alpha it seems (as the Alpha symbol has gone) but the price is the same. Although it often feels like it's in Alpha. When it works it's great. But I've only recently started building sites that will be live. Building every single one of those sites I have had an issue. EDIT update to say that the button is now working after the 3rd attempt at creating a site. I really want to give Zip 5 stars. Maybe one day when everything is sorted out....
Måffar
I have tried many AI tools for generating websites. Zip is BY FAR the best tool out there. I wrote a single line of text – it was optimized by AI, then found a template that I liked and clicked on 3 images. One minute later I had a 90% ready to launch template for my website that I could migrate into WordPress, and in 30 minutes it was up and running. Which rhymes with stunning.