ZipWPReviews of zipwp.com

Terrible Product. Terrible Support. Tries to scam customers. I purchased their product to build a website for a client. Their trial is too limited to really test anything, but their return policy looked fine so I pulled the trigger. As soon as it was installed, errors everywhere. No changes could be made to the site. Nothing would save. I immediately reached out to support. Their SLA for paid customers is 6-8 hours and up to 24 for free. After 26 hours, I still had no response so I removed their product, restored a backup, and requested a refund. Now the fun starts... Support gets back to me asking for admin login creds to my site. Not happening. I informed them I had already gone a different direction since I hadn't heard back and just needed a refund. They refused stating that they needed a "fair chance" to rectify the issue. They already broke their SLA and I had to pivot due to deadlines needing met so I insisted on just getting a refund and parting ways for now to maybe do business in the future. They insisted I give them more information about the issue and kept hanging onto my money. I finally laid it all out and they still refused and kept insisting I help them with their broken product. I stopped responding and filed a dispute on my credit card. Magically, the refund appeared. These people are snakes who hope that customers are too dumb to read their policies. Do not do business with them. I am spreading the word to other folks in my line of work to avoid these scammers.

False “Money-Back Guarantee” – Feels Like a Scam I signed up with ZipWP because they advertised a 7-day money-back guarantee. That gave me confidence to try it. After just 2 days of testing, I found it wasn’t for me and requested a refund. Instead of simply honoring their own guarantee, they dragged me through pointless questions, excuses, and conditions clearly designed to avoid paying. In the end, they flat out refused to refund me. This experience makes their “guarantee” look like a bait-and-switch tactic. I feel cheated and misled by false advertising. A company that treats customers this way shows zero respect or accountability. If you’re considering them, be warned: in my experience, their promises cannot be trusted.

I have unsubscribed 3 times and I still get emails from "Sujay from ZipWP". They even sent me a confirmation email with an unsubscribe link and they still send me e-mails. Don't waste your time on this spamming company.

I realized within the first minute that the product did not work as advertised. I immediately requested a refund the same day, well within the 7-day refund period. Instead of honoring their own policy, the company responded slowly, unprofessionally, and without addressing the actual issues. Every reply seemed focused on avoiding a refund rather than providing real support. This has completely eroded my trust. ZipWP does everything possible not to refund customers, even when their product is unusable from the start.

ZipWP makes it super easy to launch new website with Wordpress.

This review is both for their support team and they billing/account dept. I have had an experience with both just recently. The first positive that I have is that the billing and accounts dept handled a refund for me in timely way. Additionally I just had occasion to use their support and they created a little video to show me what I needed. So this is all great! As things stand I would say that they have done everything well and they would be a trustworthy company to do business with.

Minha experiência esta sendo muito boa com essa ferramenta! Recomendo!!!

Nice product, totally confusing website/ offers and pricing information. Needs to be clearer with more explanations.