Hue LLCReviews of zipscanners.com

On July 25th, 2018 I placed my first order ever with Zipscanners.com. I ordered the "Whistler TRX-2 Scanner. Zipscanners acknowledged my order, advising me, " › We’ll email you tracking info by the end of the next business day." Well, as of today, August 1st I have not heard from them. Approx three days ago I called them to ask what the status of my order was, but no one answered the phone. Instead I had to leave a voice mail asking them to call me back reference the order status. As of this date, they have not returned my call. I am honestly wondering if they went out of business? I am afraid that in the future I will be ordering from SCANNERMASTER. I never had a problem ordering anything from Scannermaster in the past. The only reason I went with Zipscanners is that I like to support new business's. I will try calling them once more today. If I do not hear from them I will be cancelling my order and switch back to Scannermaster. One of the worst things a company can do is ignore communications with its customers. I am curious to know how many other people have had this same complaint with zipscanners? Respectfully, Jake

Bought a Uniden SDS100, very good communication and fast shipping. I cannot comment on their programming help as I didn't get that. Great ordering experience and I recommend them.

Just stay away their support is from overseas and I had a heck of a Time trying to communicate with a person who was supposed to help me that was a big fail also I paid the $50 extra to have my card programmed and guess what they programmed it all analog that's pretty funny I bought a digital scanner they didn't even program the county that I live in but they programmed all the other ones let's see if this review makes it to the reviews because the first one mysteriously disappeared after I left it someone told me they would call me and contact me immediately that never happened if you read the reviews all the negative ones are 100% true I have MS and I am unable to read print so I cannot program the scanner nor do I have a computer or the money to purchase the software so I basically had a paperweight so I had to take a loss and sell the $400 scanner for $200 dollars thanks for nothing zip scanners you got yours but I didn't get mine

DO NOT BUY FROM ZIP SCANNERS. THEY ARE VERY STRANGE PEOPLE TO TALK WITH. THEY WILL HOLD YOUR PRODUCT AND LIE. ONE PERSON SAID THEY SENT IT OUT. ANOTHER PERSON SAID IT WAS BEING HELD. THEY WILL LIE AND TELL YOU ONE THING AND WHEN YOU CALL THEM BACK YOU WILL BE TOLD SOMETHING ELSE. THEY WILL NOT RETURN YOUR PHONE CALLS. BUY SOMEWHERE ELSE. GOOD LUCK GETTING YOUR PRODUCT. MY FRIEND BOUGHT FROM THEM AND THEY TOOK HIS MONEY THEN STOPPED HIS ORDER. VERY BAD PLACE TO DEAL WITH. CHOOSE SOMEWHERE ELSE. MAYBE SCANNER MASTER. I HAD A FRIEND TELL ME SCANNER MASTER IS MUCH BETTER AND HONEST.

A+ I ordered my sds100 on Saturday morning I had a receipt emailed within 30 minutes. My package was shipped USPS that afternoon, received my package in perfect condition Tuesday. Will do business again. Matt in N.Dakota

Kind of a used car experience - very helpful right until they get the money and then after on to someone else. Very disappointed

OMG the knowledge these guys have, the response and patience for those of us just getting in to scanners, the speedy delivery and setting everything up so that all I had to do was basically turn it on. This helps until I acquire some skills... or not. In any event they got me going.

I was looking for a trunked scanner and came across zip scanners.I live chatted with them and they answered all of my questions.I ended up buying a TRX-1 scanner and I am very pleased with the scanner and support dept at zip scanners.My scanner came ready to use right out of the box like they said it would.If I need any more scanners I will buy from zip scanners.Thanks Billy Helber.